At Northwestern Medicine, I train and mentor employees on Epic EMR workflows, documentation requirements, and patient-facing processes. I also troubleshoot workflow issues and help maintain accurate electronic medical records.
Previously, as a Phlebotomy Technician at InteractiveHealthSolutions, I coordinated daily workflows around appointment volume, schedule changes, and staffing needs. I identified improvements that reduced documentation errors and strengthened operational accuracy.
My healthcare operations experience includes patient documentation, specimen handling, and regulatory compliance. I bring this workflow knowledge to developing and improving systems.
I built SupplyMe, a full-stack e-commerce application with product browsing, cart management, user authentication, and database integration. I also developed a desktop ordering application and a movie explorer that uses a REST API.
