Eduardo Glória
@eduardoglria
IT support professional in healthcare administration who contributed to a messaging and management platform initiative reporting an approximately 80% efficiency improvement.
BrazilWhat I'm looking for
At SCCS / SPDM-PAIS – Centro Carioca do Olho, I used SISREG III to support appointment scheduling and coordinate workflows with Family Clinics and Regulation Centres. I also contributed to a process-improvement initiative involving bulk patient messaging and a new management platform, which reported an approximately 80% efficiency improvement during the first three months.
At the Brazilian Navy – NRC, I supported healthcare administration and patient-transfer logistics, maintaining official documents and records in SEnPE. I’m studying Software Engineering at Faculdade Descomplica and am interested in IT support, application support and systems analysis.
Experience
Work history, roles, and key accomplishments
Ambulatory Regulation Agent
SCCS / SPDM-PAIS – Centro Carioca do Olho
Dec 2022 - Jan 2026 (3 years 1 month)
Used SISREG III to support appointment scheduling and coordination of exams, follow-up appointments, elective surgeries, and urgent requests. Coordinated workflows with healthcare teams and contributed to a process-improvement initiative that reported an approximately 80% efficiency improvement.
Administrative Assistant
RioSaúde
Jun 2022 - Nov 2022 (5 months)
Supported procurement, inventory, storage, and movement of hospital supplies. Mapped administrative workflows, contributed to quality-control activities, and assisted with personnel administration and timekeeping records.
Store Administrator
Grupo DPSP
Jan 2022 - Feb 2022 (1 month)
Supported daily store operations, customer service, sales workflows, opening and closing procedures, and cash-register activities. Helped customers with product information and demonstrations.
Administrative Personnel
Brazilian Navy – NRC
Mar 2020 - Sep 2021 (1 year 6 months)
Supported healthcare administration and patient-transfer logistics. Prepared and maintained official documents, reports, and records using the SEnPE internal system.
Education
Degrees, certifications, and relevant coursework
Faculdade Descomplica
Bachelor's Degree, Software Engineering
Bachelor's Degree in Software Engineering in progress, expected to complete in June 2030.
IBM
IBM Cybersecurity Fundamentals, Cybersecurity
Completed IBM Cybersecurity Fundamentals certificate in 2026.
ENAP
Communication Course, Communication
Completed communication courses at ENAP in 2024.
Estácio de Sá
Technologist Degree, Hospital Management
Completed Technologist Degree in Hospital Management in February 2023.
Bradesco
Business Communication, Business Communication
Completed Business Communication course at Bradesco in 2023.
FGV
Strategic Management and Process Management, Management
Completed Strategic Management and Process Management courses at FGV in 2021.
Availability
Location
BrazilAuthorized to work in
Salary expectations
Social media
Job categories
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