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Eduard Chebotarev

@eduardchebotarev

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Microsoft-certified technical operations specialist with 10+ years in Azure and QA.

United States

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What I'm looking for

I am seeking a role where I can leverage Azure and operations expertise, mentor teams, improve processes, and deliver measurable uptime and support excellence.

I am a Microsoft Certified Azure Fundamentals professional with over 10 years of experience across quality assurance, IT operations, and cloud support. I have a proven record of troubleshooting complex Azure cases, improving service delivery through root cause analysis, and exceeding SLA targets with measurable results.

I excel at collaborating with cross-functional teams, mentoring peers, and documenting best practices to boost team performance. I manage end-to-end technical operations including workstation setup, software deployment, procurement, and operational workflows, consistently delivering high-quality support to enterprise clients.

Experience

Work history, roles, and key accomplishments

Current

Technical Operations Specialist

Current

Seattle Finest Motors

Aug 2022 - Present (3 years 4 months)

Manage IT operations including workstation setup, procurement, and software installation; coordinate vehicle repair, parts ordering, and digital content workflow to streamline online postings and improve operational efficiency.

IT Support Procurement Installation Documentation Troubleshooting Vendor Management

Site Reliability Engineer

Mindtree Ltd

Sep 2017 - Aug 2022 (4 years 11 months)

Provided technical support for Azure Government and Commercial subscriptions, performed root cause analysis to reduce recurring issues, and improved service delivery while exceeding SLAs with a 97% resolution success rate.

Azure Root Cause Analysis Incident Management SLA Management Technical Documentation Mentoring Case Management Knowledge Sharing

SDET II (QA Engineer)

Mindtree Ltd

Nov 2013 - Sep 2017 (3 years 10 months)

Executed manual, regression, and cross-browser testing for IE and Edge across devices, logged and tracked defects in Product Studio and Visual Studio, and validated service patches within agile sprints to ensure product reliability.

Manual Testing Regression Testing Cross Browser Testing Visual Studio Agile Validation

Mobile Tester (SDET I)

Wipro Ltd

Jun 2012 - Dec 2013 (1 year 6 months)

Performed manual testing on Windows Phone and Android devices for LTE/VoLTE, Bluetooth, and app integrations, logged and resolved defects, and validated pre-release builds to meet quality standards.

Mobile Testing LTE VoLTE Testing Mentoring Debugging