Looking for a job

Edna Chidinma

@ednachidinma

Message

Freelance web designer at Self-Employed who delivered custom websites for Premier Apex Cleaning and other clients.

Nigeria

Message

What I'm looking for

I’m seeking to build on my background in customer service, hospitality, and freelance web design through postgraduate study in Project Management.

As a freelance web designer at Self-Employed, I designed and delivered custom websites for Premier Apex Cleaning, CCN Contracting Ltd, and De-Hopebridge Solutions Limited.

I managed each project from client briefing and scoping through design, development, and delivery, coordinating timelines and keeping clients updated on milestones.

At Great Aristocrat Hotel, I managed guest requests, processed check-ins and check-outs, and helped ensure guests received their reserved rooms.

At Paxx J, I answered customer questions, resolved issues, and prepared monthly customer satisfaction reports. I’m seeking to build on my client-facing project coordination experience through postgraduate study in Project Management.

Experience

Work history, roles, and key accomplishments

Current

Freelance Web Designer

Current

Self-Employed

Jan 2024 - Present (2 years 10 months)

Designed and delivered custom websites for clients including Premier Apex Cleaning, CCN Contracting Ltd, and De-Hopebridge Solutions Limited. Managed the full project lifecycle from client briefing and scoping through design, development, and delivery.

Web Design Project Scoping Timeline management Client Communication Web Development

Receptionist

Great Aristocrat Hotel

Feb 2022 - Dec 2023 (1 year 10 months)

Managed guest requests to ensure a comfortable and pleasant stay. Processed timely guest check-ins and check-outs and coordinated with housekeeping staff to maintain a welcoming reception area.

Customer Service Guest Relations Check in Check out Housekeeping Coordination Communication Skills

Customer Care Representative

Paxx J

Apr 2019 - Jan 2022 (2 years 9 months)

Answered product and service questions and resolved customer issues. Prepared monthly reports on customer satisfaction and cultivated customer loyalty to promote repeat business.

Customer Service Issue Resolution Reporting Customer Satisfaction Communication Skills

English Tutor (NYSC)

Community Secondary School, Abba

May 2018 - Mar 2019 (10 months)

Served as English tutor to junior secondary students. Organised and led after-school tutoring for students needing extra help, reducing the number of students failing English.

Teaching Tutoring English Student Mentoring