Edmar Crisologo

Supported administrative, accounts payable, and payroll-related workflows to maintain accurate records and timely processing. Assisted with invoice and payment documentation, organized financial information, and followed up on outstanding items.

Coordinated staffing team activities and supported hiring workflows, including candidate pre-screening and recruitment follow-through. Managed communications with per diem clinicians and liaised with healthcare facilities to confirm staffing requirements.

Sent regular reminders to clinicians and coordinated staffing needs between partnered facilities and available personnel. Tracked timesheets and administrative documentation while supporting recruiting through candidate pre-screening.

Supported bookkeeping and accounts payable for an Australian company using NetSuite cloud accounting software. Processed daily bank, sales, and cash reconciliations and completed credit card reconciliation activities.

Provided administrative and customer support to the Customer Success Manager for a UK-based cosmetics brand. Monitored inventory, fulfilled Shopify orders, and responded to customer questions about products and order status.

Supported a US-based marketing agency's social media advertising activities and online business promotion. Helped manage social platforms, completed assigned daily tasks, and coordinated with team members to meet campaign objectives.

Supported social media advertising and brand visibility initiatives for clients of a US-based marketing agency. Managed business social platforms and collaborated with team members to deliver daily activities and support longer-term marketing goals.

Handled customer inquiries related to insurance services, billing, payments, and service requests for a US-based company. Resolved service concerns, guided customers through websites and self-service options, and recorded interactions in Salesforce.

Led and coordinated a team of more than 20 sales representatives, supporting daily execution and team performance.

Worked as an outbound sales representative for a US-based marketing company, demonstrating products and responding to customer objections.

Led a quality assurance team of more than 20 employees and supported team coordination and performance. Reviewed service incident data, emails, call recordings, and customer surveys to identify performance gaps against established standards.

Worked in outbound sales for a US-based fundraising agency and operated a robocall system for charity campaigns.

Completed an Education Bridging Program from January to June 2025.

Pursued a Bachelor's Degree in Accounting Technology with a focus on Accounting and Business/Management.