Open to opportunities

Ebunyebe Pamela

@ebunyebepamela

Message

I support customers through WhatsApp, order processing, complaint resolution, and clear product communication.

Nigeria

Message

What I'm looking for

I'm looking for a remote customer service or customer support role where I can communicate with customers, resolve enquiries and complaints, learn new tools, and deliver a positive customer experience.

I've supported customers at SCC Abuja through WhatsApp, responding to enquiries, answering product questions, processing orders, and resolving complaints professionally.

I focus on timely, polite communication that builds trust and encourages repeat customers. I'm comfortable using WhatsApp, email, social media, HubSpot, Slack, Zoom, Google Workspace, and Microsoft Office to support customers remotely.

I'm currently pursuing a Bachelor of Nursing Science and eager to learn new tools while delivering positive customer experiences.

Experience

Work history, roles, and key accomplishments

Customer Service Assistant

SCC Abuja / Family Support

Aug 2023 - Dec 2023 (4 months)

Responded to customer enquiries through WhatsApp and maintained timely communication. Provided accurate product information, processed orders, and resolved complaints professionally.