Open to opportunities

Dyanelle Feliciano

@dyanelle

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Experienced content reviewer specializing in AI-safe moderation and data quality.

United States

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What I'm looking for

I seek roles focused on content moderation, AI-safety, or data quality where I can apply moderation expertise, improve model behavior, and contribute to a safety-first culture.

I am an experienced online content analyst and moderator with a strong background in content review, quality assurance, and data validation. I have applied moderation guidelines to support AI model improvement, used RLHF methods to refine machine learning outputs, and maintained compliance with legal and ethical standards.

My career includes roles in corporate and volunteer moderation where I resolved user issues, investigated data problems, and implemented policy updates to enhance safety and user experience. I bring technical familiarity with Microsoft Office and Adobe Creative Suite, fluency in English and Spanish, and a proven record of accuracy and adaptability.

Experience

Work history, roles, and key accomplishments

Current

Online Community Moderator

Current

Volunteer

Jan 2013 - Present (13 years 2 months)

Monitored real-time chats across platforms, enforced community guidelines, collaborated on policy updates to counter harassment, and provided user support to improve satisfaction.

Monitoring Policy Development Conflict Resolution User Support Content Moderation Communication

Online Content Analyst

TELUS Digital

Nov 2019 - Oct 2025 (5 years 11 months)

Reviewed flagged content for offensive or harmful material and applied policy to remove, edit, or retain content; used RLHF and guideline-driven assessments to improve AI model safety and compliance.

Content Review Policy Enforcement Safety Compliance Quality Assurance AI Training Data Research Content Moderation

Data Specialist

Nephron Pharmaceuticals

Dec 2016 - Jun 2019 (2 years 6 months)

Validated incoming data against quality standards, investigated and documented data issues, and managed/documented records to maintain accurate organizational databases.

Data Validation Data Quality Troubleshooting Documentation Records Management Scanning Microsoft Office Reporting

Education

Degrees, certifications, and relevant coursework

Florida Technical College

Associate of Science, Website and Graphic Design

2013 - 2014

Grade: summa cum laude

Completed an Associate of Science in Website and Graphic Design with honors, earning summa cum laude and appearing on the President's and Dean's lists.