Open to opportunities

Duane Johnson

@duanejohnson

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Detail-oriented data science graduate with strong programming skills.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my data science skills in a collaborative environment, with opportunities for growth and innovation.

I am a dedicated and detail-oriented professional with a background in data sciences and extensive experience in customer service roles. My journey began at Pennsylvania State University, where I majored in Data Sciences and honed my analytical skills. I have a passion for technology and a strong foundation in programming languages such as C++ and Python.

Throughout my career, I have demonstrated my ability to adapt to various work environments, from fast-paced food service at McDonald's and Subway to a more technical role at Telus International AI Acquisitions. In my current position as a Rater, I analyze and rate online content, providing valuable feedback to enhance AI performance. My leadership experience, particularly as a Lead Sandwich Artist, has equipped me with the skills to train and supervise team members effectively.

Experience

Work history, roles, and key accomplishments

Rater

Telus International AI Acquisitions

Jan 2022 - Present (3 years 6 months)

Responsible for analyzing and rating online content for relevance, providing detailed feedback to improve AI performance and compliance. Collaborated with research and development teams to improve language models.

Content Rating Feedback Data Analysis Machine Learning

Floor Technician

Nittany Lion Inn/Penn Stater Conference Center

Jan 2020 - Present (5 years 6 months)

Responsible for maintaining the cleanliness of the back-of-the-house work area and interacting with students and other staff to help inform them of work processes. Supervised part-time employees to ensure all tasks for the day were completed.

Student supervision Communication Team Coordination Hotel Operations

Lead Sandwich Artist

Subway

Mar 2018 - Present (7 years 4 months)

Responsible for opening/closing the store at the end of shifts and assisting in maintaining a clean and organized workspace for other employees and customers. Engaged with customers to accurately take and prepare their orders in a fast-paced environment.

Leadership Customer Service Team Management Training

Crew Member

McDonald's

Jun 2017 - Present (8 years 1 month)

Assisted in maintaining a clean and organized workspace for myself and other crew members. Responsible for interacting with customers to ensure their orders are taken and prepared correctly.

Customer Service Teamwork Communication Food Preparation