Open to opportunities

Dr Shoaib Khan

@drshoaib

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RCM specialist and virtual medical assistant optimizing billing, authorizations, and HR operations.

Pakistan

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What I'm looking for

I seek a role in RCM or virtual medical assistance where I can lead billing/authorization processes, ensure compliance, and drive KPI-based operational improvements.

I am an experienced Revenue Cycle Management professional with extensive background in medical billing, authorizations, denial management, and HR operations for U.S.-based medical and dental practices.

I have led teams and coordinated insurance eligibility verification and pre-authorizations, ensuring approvals are obtained at least 48 hours before appointments and monitoring authorization status to maintain compliance.

My roles have included processing daily medical and dental claims, generating bi-monthly accounts receivable reports, administering payroll for 250+ client accounts, and supporting HR and benefits operations for over 2,000 client practices.

I focus on compliance-driven execution, improving offshore productivity through KPI monitoring, and streamlining claim cycles by addressing treatment backlogs and optimizing authorization workflows.

Experience

Work history, roles, and key accomplishments

Current

RCM Specialist / Team Leader

Current

EDGE Services

Feb 2024 - Present (1 year 10 months)

Coordinate insurance eligibility verification and pre-authorizations 48+ hours before appointments, processed daily medical and dental claims, and generated bi-monthly AR reports to resolve treatment and authorization backlogs.

Revenue Cycle Management Denial Management Accounts Receivable

Benefits Specialist / HR Assistant

Health Virtual Medical Assistant

May 2022 - Jan 2024 (1 year 8 months)

Supported HR and benefits operations for 2,000+ U.S.-based medical and dental practices, administered payroll for 250+ client accounts, and monitored offshore team KPIs to maintain compliance and operational performance.

Payroll Processing HR Operations Benefits Administration Payroll Compliance KPIs Regulatory Compliance

Front Office Manager

DME of America Inc.

Apr 2020 - Apr 2023 (3 years)

Managed patient intake, documentation, payer coordination and performed insurance authorizations, ICD coding, and claims-related data entry as liaison between patients, providers, and insurers to ensure continuity of care.

Patient Intake Insurance Authorization ICD 10 Stakeholder Management Compliance Customer Service