At Protegrity, I coordinated teams and priorities across the company to improve cross-functional project execution in a fast-moving AI security environment. I also used Claude AI to create and track project plans and documentation, improving project speed and document quality.
Previously at Protegrity, I coordinated customers, support, engineering, and leadership to restore customer functionality during high-severity incidents. I also coordinated troubleshooting across AWS, Google Cloud, and on-premises systems.
In my concurrent part-time pastoral roles at Old Stone Presbyterian Church and Westminster Presbyterian Church, I directed staff, volunteers, programming, and public teaching while helping guide stewardship of annual budgets. At JP Morgan Chase, I reduced downtime by 40% through standardized server builds and support practices, and supervised and mentored 24 engineers.
