Looking for a job

Doris Muthama

@dorismuthama

Marketing and Communication Officer at Sharvic East Africa Limited, reviewing audience-focused content and evaluating AI responses in Kiswahili.

Kenya

Message

What I'm looking for

I’m interested in remote, project-based work evaluating AI-generated responses for accuracy, helpfulness, natural language use, cultural relevance, and adherence to instructions. I’m willing to complete language assessments and project-specific training.

At Sharvic East Africa Limited, I develop and review marketing and communication content for different audiences and digital platforms. I prepare social media content, company updates, and promotional communications, checking for clarity, consistency, and relevance.

I research topics and organize information to support accurate communication, and coordinate communication activities in response to feedback and information needs.

As a native Kamba speaker fluent in Kiswahili, with strong English communication skills, I’m interested in evaluating AI-generated responses for accuracy, helpfulness, natural language use, and cultural relevance.

I’ve used ChatGPT to draft, refine, and review written content, including by providing prompts and follow-up instructions. I’m available for remote, project-based work and willing to complete language assessments, AI evaluation tasks, and project-specific training.

Experience

Work history, roles, and key accomplishments

Current

Marketing and Communication Officer

Current

Sharvic East Africa Limited

Jun 2021 - Present (5 years 4 months)

Develop and review marketing and communication content for different audiences and digital platforms. Coordinate communication activities and respond to feedback and information needs.

Content Development Content Review Social Media Digital Communication Research Communication Coordination Digital Tools

Acquisition Officer

Geonet Technologies

Communicated with property managers, residents, and other stakeholders to explain services and respond to enquiries. Gathered information during site visits and communicated findings to relevant teams.

Stakeholder Communication Customer Interaction Data Collection Record keeping Coordination Adaptability

Customer Care Representative

XGO Kenya Limited

Responded to customer enquiries and communicated information professionally. Listened to customer concerns, clarified issues, and supported appropriate resolutions.

Customer Service Active Listening Communication Skills Problem Solving Record keeping

Education

Degrees, certifications, and relevant coursework

Laikipia University

Bachelor of Arts, Communication Studies

2013 - 2017

Bachelor of Arts in Communication Studies from Laikipia University, focusing on English and Kiswahili communication, written communication, audience engagement, and information presentation.