Dorcas Oju
@dorcasoju
Customer Support Assistant at Cuiik Logistics, handling enquiries, coordinating deliveries, and confirming customer orders and payments.
NigeriaWhat I'm looking for
At Cuiik Logistics, I respond to customer enquiries and handle complaints through WhatsApp and phone calls. I provide service prices and quotations, receive payments, and confirm orders.
I coordinate deliveries and manage riders to support day-to-day logistics operations. I also create social media posts to communicate and promote the company’s services.
In my personal and practice projects, I prepare content calendars, research topics and trends, and create digital content using Canva and CapCut. My background in medical laboratory work included maintaining accurate documentation, following standard procedures, and protecting patient confidentiality.
Experience
Work history, roles, and key accomplishments
Business Owner & Customer Service Representative
Cuiik Logistics
Jan 2026 - Present (10 months)
Respond to customer enquiries and handle complaints through WhatsApp and phone calls. Provide service prices and quotations, receive payments, confirm orders, coordinate deliveries, and manage riders.
Social Media Manager
Personal & Practice Projects
Jan 2025 - Present (1 year 10 months)
Prepared and organized social media content and weekly content calendars. Researched topics and trends to support content planning and practiced audience engagement.
Medical Laboratory Science Intern
University of Benin Teaching Hospital (UBTH)
Assisted with laboratory operations and paid close attention to detail. Maintained patient confidentiality and followed ethical standards.
Medical Laboratory Scientist
Delta State Ministry of Health Hospital
Maintained accurate laboratory documentation and reports. Communicated with clinical team members and conducted routine laboratory investigations following standard procedures.
Education
Degrees, certifications, and relevant coursework
Madonna University
Bachelor of Medical Laboratory Science, Medical Laboratory Science
Bachelor of Medical Laboratory Science degree from Madonna University, Elele, Rivers State, Nigeria.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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