Donna Morales User
@donnamoralesuser
Reliable data entry specialist with 7+ years in admin support, accuracy, and deadline-driven work.
What I'm looking for
I am a reliable and detail-oriented data entry and administrative professional with over seven years of experience supporting office and remote teams. I consistently handle confidential data, prepare financial records, and maintain organized documentation to meet tight deadlines.
My background includes roles as a data entry specialist, cashier, teller coordinator, and customer service representative, where I developed strong accuracy, compliance, and process-oriented skills. I have experience with Google Workspace, Microsoft Office, and basic accounting tools like QuickBooks and Xero.
I have supported financial operations by auditing daily collection reports, preparing petty cash vouchers, entering account and raffle data, and ensuring quality in every submission. I also created SOPs and provided administrative assistance that improved consistency in workflows.
I work well with minimal supervision, adapt to remote tools (TeamViewer, Zoom, Google Meet), and prioritize efficient, accurate delivery of work. I am committed to continued growth in administrative and data management roles that value attention to detail and process improvement.
Experience
Work history, roles, and key accomplishments
Data Entry Specialist
Digital Bridge Music
Sep 2024 - Mar 2025 (6 months)
Compiled online portfolios and matched talent with brand requirements, evaluating projects and maintaining records to support remote talent-placement workflows.
Data Entry Specialist
SM Strategic Enterprises
Mar 2024 - Sep 2024 (6 months)
Accurately entered account and raffle data into internal systems, maintaining high accuracy under deadline-driven conditions and ensuring quality and compliance for every data submission.
Cashier
New Nemar Development
Mar 2023 - Jun 2024 (1 year 3 months)
Handled store transactions, prepared petty cash vouchers with receipts, and managed delivery checks while maintaining basic financial documentation and transaction accuracy.
Teller Coordinator
PLDT
Jan 2017 - Jun 2022 (5 years 5 months)
Audited daily collection reports and deposits, monitored compliance with teller guidelines and SOPs, and provided administrative support for financial documentation.
Customer Service Representative
Sutherland Global Services
Oct 2016 - Jan 2017 (3 months)
Handled customer inquiries, billing issues, and service upgrades, providing timely solutions and product information via remote support tools.
Education
Degrees, certifications, and relevant coursework
Bicol University
Bachelor of Communication Arts, Journalism
2009 - 2013
Completed a Bachelor of Communication Arts with a major in Journalism at Bicol University from 2009 to 2013.
St. Mary’s Academy of Ligao
Secondary Education, Secondary Education
Completed secondary education at St. Mary’s Academy of Ligao.
Ligao West Central Elementary School
Primary Education, Primary Education
Completed primary education at Ligao West Central Elementary School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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