Donna Burnham
@donnaburnham
Dispatcher at Shred It/Stericycle who manages route execution and contributed to Monarch system implementation.
United StatesWhat I'm looking for
At Shred It/Stericycle, I manage route optimization and execution using Roadnet and Omnitracs. I also address Salesforce cases and schedule customer service appointments.
I contributed to the Monarch system implementation by researching accounts, closing orders, and creating new ones. At Tyson Foods, I dispatched drivers and processed load tickets for record-keeping and billing.
Experience
Work history, roles, and key accomplishments
Dispatcher
Shred It/Stericycle
Aug 2019 - Present (7 years 3 months)
Addressed and actioned Salesforce cases to resolve customer issues. Scheduled customer purges, managed route optimization using Roadnet and Omnitracs, and assigned drivers and vehicles for operational readiness.
Dispatcher
Tyson Foods
Oct 1997 - Aug 2019 (21 years 10 months)
Dispatched drivers daily to manage transportation logistics. Processed load tickets from daily runs to ensure accurate record-keeping and billing.
Dietary Dept. Cook/Prep Person
Castlewood Place
Jun 2015 - Present (11 years 5 months)
Performed weekend duties as a part-time cook and prep person in the dietary department.
Education
Degrees, certifications, and relevant coursework
Scott Central High School
High School Diploma, General Studies
Completed high school education at Scott Central High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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