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Dolly Paul

@dollypaul

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Business transformation and AI strategy leader at GSK who scaled Agentic AI, delivering $1.5M in cost savings.

India

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At GSK, I owned strategy and governance for the Agentic AI Portfolio Initiative, scaling AI and automation use cases that delivered $1.5M in cost savings and 30% process efficiency. I also designed D-TRAC, using enterprise GPT to standardise issue mitigation plans and predict potential risk causes.

At Biocon Biologics, I managed a INR 500 Cr portfolio and headed go-to-market strategy for three national launches. The launches achieved 25% faster market penetration, while omnichannel campaigns delivered a 30–35% ROI uplift.

At Eli Lilly and Company, I owned the global MLR process transformation, reducing cycle time by 20% and improving compliance outcomes by 30%. Across pharma R&D, commercial, medical and regulatory work, I’ve combined transformation, AI strategy and portfolio governance to deliver measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Global Business Enablement Lead

GSK

Jun 2023 - Sep 2026 (3 years 3 months)

Owned strategy and governance for the Agentic AI Portfolio Initiative, delivering $1.5M in cost savings and 30% process efficiency. Led portfolio, capacity, and vendor governance, delivering $2M in savings and improving portfolio implementation by 40-45%.

Agentic AI AI Governance Business Case Development vendor negotiation OKR Framework KPI Dashboards Portfolio Governance Risk Management ADKAR Kaizen Value Stream Mapping Spotfire Tableau Power BI CAPA ICH GCP

Associate Brand Manager, Commercial Marketing

Biocon Biologics

Jun 2022 - May 2023 (11 months)

Managed a INR 500 Cr portfolio and led GTM strategy for 3 national launches, achieving 25% faster market penetration. Drove omnichannel campaigns with 30-35% ROI uplift and used IQVIA data for analytics.

Brand Strategy Go To Market Strategy Market Segmentation Omnichannel Strategy Customer Journey Mapping IQVIA Power BI Salesforce Predictive Analytics Budget Management

Associate Manager, Commercial Marketing

Eli Lilly and Company

Jan 2018 - May 2022 (4 years 4 months)

Owned global MLR process transformation, reducing cycle time by 20% and rework by 25%. Orchestrated global GTM strategy using predictive analytics and Salesforce Marketing Cloud, lifting engagement by 25%.

MLR Veeva Vault Jira Wrike Agile Salesforce Marketing Cloud Predictive Analytics Customer Journey Mapping Content Strategy Stakeholder governance

Program Manager, Centre of Excellence

Rx Prism

Nov 2016 - Oct 2017 (11 months)

Launched 100+ global e-learning modules with zero revisions and 100% compliance. Built reporting and analytics dashboards that delivered 20% efficiency gains and managed a team of 6.

E Learning Content Development Analytics Team Leadership Project Management WBS Training

Project Associate

Indegene

Jun 2012 - Oct 2016 (4 years 4 months)

Client-facing lead on global pharma projects, coordinating a 300-member field force to drive 15% uplift in market coverage. Designed patient support programs and performance dashboards, raising program efficiency to 90%.

Client Delivery Field Force Management Patient Support Programs Performance Dashboards Sales Analysis Adverse Event Reporting