Dolly Das
@dollydas
I build automated workforce planning models that improve staffing and service levels.
IndiaWhat I'm looking for
I'm building Ethos Pvt Ltd's first comprehensive workforce planning architecture, shifting staffing decisions toward agile, data-driven planning. My forecasting models reduced scheduling variance to 7% across multiple departments.
At IKEA, I drove forecasting, intraday scheduling, scenario modeling, and real-time service-level monitoring. I also built automated Excel VBA and Power BI reporting pipelines that improved data turnaround for proactive decisions.
At TTEC, I supported global distributed teams in a fully remote environment, identifying staffing gaps in real time and coordinating workflow changes. I reduced monthly dashboard production time by 50% while improving reliability and executive visibility.
Experience
Work history, roles, and key accomplishments
Workforce Analyst (Planner)
Ethos Pvt Ltd
Apr 2025 - Present (1 year 5 months)
Spearheaded the design and implementation of the company's first comprehensive workforce planning architecture, transitioning the organization to data-driven, agile staffing decisions. Developed advanced forecasting models that reduced scheduling variance to 7% and automated workflows using App Scripting.
Drove workforce forecasting and intraday scheduling initiatives by analyzing historical data and executing complex scenario modeling. Architected automated reporting pipelines using Excel VBA and Power BI to improve data turnaround time.
Excelled in a fully remote environment, autonomously managing and producing critical operational reports to support workforce planning across global teams. Revamped monthly dashboard reports, achieving a 50% reduction in production time.
Education
Degrees, certifications, and relevant coursework
Gauhati Commerce College
Bachelor of Business Administration, Business Administration
2016 - 2019
Bachelor of Business Administration degree from Gauhati Commerce College from 2016 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Skills
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