Divya Shukla
@divyashukla1
I turn SBI YONO banking data into dashboards, customer insights, and predictive models.
IndiaWhat I'm looking for
At Tata Consultancy Services, I analyze SBI YONO banking and customer transaction data to uncover behavior patterns, business trends, and operational insights.
I've mapped customer journeys that improved onboarding completion by 12%, built customer segmentation models for personalized offers, and automated Power BI KPI dashboards that cut reporting time by 40%. I also collaborate with risk teams on dashboards designed to reduce fraud-alert false positives.
I use Python, SQL, Power BI, and Scikit-learn to clean data, develop dashboards, build predictive models, and turn business requirements into data-driven solutions for digital banking.
Experience
Work history, roles, and key accomplishments
Analyzed large-scale banking and customer transaction datasets from the SBI YONO platform to identify customer behavior patterns and operational insights. Developed interactive Power BI dashboards and automated reporting solutions, and built machine learning models for predictive analytics and customer segmentation.
Education
Degrees, certifications, and relevant coursework
Sir Visvesvaraya Institute of Technology
Bachelor of Technology, Computer Science and Engineering
Completed Bachelor of Technology in Computer Science and Engineering in 2023.
Availability
Location
IndiaAuthorized to work in
Job categories
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