Ishani NandaIN
Open to opportunities

Ishani Nanda

@ishaninanda

Salesforce Certified Professional with 8+ years of experience.

Zimbabwe

What I'm looking for

I am looking for a role that offers growth opportunities, collaborative culture, and challenging projects.

I am a Salesforce Certified Professional with over 8 years of experience as a Salesforce Developer, Administrator, and Production Support Analyst. My expertise spans across various domains, including Healthcare, Insurance, and Telecommunications, where I have successfully contributed to multiple phases of software development. I have a strong background in system analysis, design, development, and implementation of Salesforce CRM and Force.com solutions, particularly with Sales Cloud and Service Cloud.

Throughout my career, I have demonstrated my ability to manage complex projects, ensuring adherence to SLA definitions while enhancing system functionalities. I have hands-on experience in implementing Lightning components, REST and SOAP APIs for third-party integrations, and have developed numerous custom solutions using Apex, Visualforce, and Lightning Web Components. My commitment to quality is evident in my proactive approach to unit testing and maintaining high code coverage standards.

In addition to my technical skills, I have received several accolades for my contributions to projects, including 'Service Excellence' and 'Employee of the Month' awards. I am passionate about leveraging my skills to drive business success and am eager to take on new challenges that allow me to grow and make a significant impact.

Experience

Work history, roles, and key accomplishments

AS
Current

Salesforce Developer/Administrator

Appex Innovation Solutions

Oct 2023 - Present (1 year 7 months)

As a Salesforce Developer/Administrator, I gather requirements, analyze user stories, and develop solutions including Apex classes and Lightning components. I implement Omni-channel routing and conduct unit testing to ensure quality delivery.

TS

Salesforce Developer/Administrator/Lead

Tata Consultancy Services

Nov 2016 - Feb 2023 (6 years 3 months)

Led Salesforce implementations for GE Healthcare, focusing on Sales and Service modules. Developed custom applications, integrated with external systems, and managed a team to support production environments.

CS

Salesforce Developer/Administrator

Cognizant Technology Solutions

Aug 2014 - Oct 2016 (2 years 2 months)

Implemented Salesforce solutions for Lincoln Financial Group, focusing on retirement planning and case management. Developed custom applications and integrated Salesforce with external systems using REST API.

TM

Salesforce Administrator/Data Migration Analyst

Tech Mahindra

Apr 2013 - Jul 2014 (1 year 3 months)

Worked on data migration and Salesforce administration for Ritter Communications and Cbeyond. Managed data mapping and performed various admin tasks including object creation and workflow rules.

Education

Degrees, certifications, and relevant coursework

BU

BPUT University

Bachelor of Technology, Engineering

Bachelor of Technology (B.Tech) completed at BPUT University, focusing on technical skills and knowledge in engineering principles.

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Ishani Nanda - Salesforce Developer/Administrator - Appex Innovation Solutions | Himalayas