Looking for a job

Divya Jain

@divyajain7

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I support finance and operations through risk analysis, customer verification, and process improvement.

India

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What I'm looking for

I'm looking for a finance or operations role where I can apply financial analysis, risk assessment, reporting, and process-improvement skills while continuing to grow through hands-on business experience.

I've supported loan-processing operations at Think & Learn Pvt. Ltd. (Byju's), verifying customer documentation, reviewing applications for fraud risks, and maintaining accurate compliance records.

I'm pursuing an MBA in Finance and bring experience in financial analysis, working capital, reporting, customer service, and process improvement. My academic work includes AI-powered financial risk assessment and manufacturing operations analysis for Texmo Pipes & Products Ltd.

Experience

Work history, roles, and key accomplishments

Operation Associate

Think & Learn Pvt. Ltd. (Byju's)

Nov 2023 - Apr 2024 (5 months)

Verified customer information and documentation for loan processing. Identified potential fraud risks through application reviews and collaborated with internal teams to streamline verification workflows.

Customer Verification Fraud Detection Risk Assessment Compliance Data Analysis Excel

Customer Service Executive

Lakhanlal Anand Kumar Trade Pvt. Ltd.

Sep 2022 - Oct 2023 (1 year 1 month)

Managed customer interactions and resolved service issues efficiently. Maintained customer records and supported operational activities to improve customer satisfaction.

Customer Service Communication Skills Record keeping Operations Support