Ditebogo Mthini
@ditebogomthini
Dedicated healthcare and customer service professional seeking administration, reception, and call-centre roles.
What I'm looking for
I am a dedicated and hard working individual seeking opportunities in Administration, Reception, Call Centre, Customer Service, Healthcare Support, or Junior Team Leader roles. I bring strong experience in Ancillary Healthcare Nursing, excellent communication skills, and a commitment to delivering quality service in both healthcare and office environments.
In my Ancillary Healthcare Nursing Assistant role (Fleurenville Retirement Haven, 2018 to 2022), I provided healthcare for patients of all ages, races and genders. I assisted with daily living activities and patient hygiene, monitored patient wellbeing, and reported changes to supervisors while maintaining professionalism in a fast paced healthcare environment.
I communicate confidently in English, Afrikaans and Setswana (and additional languages), and I focus on strong service delivery through clear communication, telephone etiquette, teamwork, and leadership potential. I also have Basic Microsoft Word and Excel knowledge to support administrative responsibilities, and I’m committed to quality, reliability, and compassionate support.
Experience
Work history, roles, and key accomplishments
Ancillary Healthcare Assistant
Fleurenville Retirement Haven
Jan 2018 - Jan 2022 (4 years)
Provided ancillary nursing support at Fleurenville Retirement Haven, assisting residents with daily living activities and hygiene, and monitoring wellbeing to report changes to supervisors. Delivered compassionate, multilingual communication with patients in English, Afrikaans, and Setswana in a fast-paced care environment.
Education
Degrees, certifications, and relevant coursework
MDCS Skills Academy
Generic Management Level 4, Management
Currently studying Generic Management Level 4, expected to complete on 1 June 2026.
MDCS Skills Academy
Generic Management Level 3, Management
Completed Generic Management Level 3.
Pretoria Technical College
Ancillary Healthcare Nursing, Healthcare Nursing
Completed Ancillary Healthcare Nursing training (Feb 2014 to Nov 2014).
MDCS Skills Academy
Generic Management Level, Management
Completed Generic Management Level training.
Suiderberg School
Grade 10, General Education
Completed Grade 10 at Suiderberg School.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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