Dinusha Gammanpola
@dinushagammanpola
Energetic professional with strong analytical and problem-solving skills.
Sri LankaWhat I'm looking for
I am an energetic and dedicated professional with a strong background in administration and career guidance. With a BA(Hons) in Leadership and Management from Northumbria University, I have developed analytical, problem-solving, and decision-making abilities that I apply in my work. My experience spans various roles, including Executive Administration at Torro Forms, where I enhanced customer portfolios and ensured timely order deliveries.
Previously, I served as a Career Guidance Counselor at HITEC College, where I reviewed students' backgrounds to inform their job-related choices and advised them on skill improvement strategies. My role as a Programme Coordinator further honed my organizational skills, as I was responsible for coordinating academic programs and liaising with marketing teams to promote them effectively. I pride myself on my excellent interpersonal communication skills, which have been essential in all my roles.
Experience
Work history, roles, and key accomplishments
Executive - Administration
Torro Forms (Private) Limited
Jun 2020 - Mar 2023 (2 years 9 months)
Managed customer orders and ensured timely delivery while enhancing the customer portfolio to strengthen market share. Handled requests and feedback professionally and performed general administrative functions.
Career Guidance Counselor
HITEC College
Mar 2017 - May 2020 (3 years 2 months)
Reviewed students' backgrounds to inform job-related choices and advised on skill shortcomings. Educated students on career-related opportunities.
Programme Coordinator
HITEC College
Nov 2013 - Mar 2017 (3 years 4 months)
Organized lectures and workshops while monitoring attendance and maintaining student records. Collaborated with marketing to promote academic programs.
Public Relations Officer cum Receptionist
George Steuarts & Company LTD
Aug 2007 - Mar 2009 (1 year 7 months)
Provided customer service, collaborated with departments, and prepared client reports. Assisted with foreign recruitment services.
Receptionist/Telephone Operator
Commercial Bank of Ceylon PLC
Jul 2005 - May 2007 (1 year 10 months)
Greeted and directed visitors, answered phone calls, and notified bank personnel of visitor arrivals.
Education
Degrees, certifications, and relevant coursework
NUNorthumbria University
Bachelor of Arts (Honours), Business Management
2013 -
Grade: 3.30
Completed a BA(Hons) in Leadership and Management with a focus on Business Management. Achieved a degree classification of Second Class Honours (Upper Division) with a GPA of 3.30.
Business Management School, Colombo
Graduate Diploma, Management
2012 -
Completed a Graduate Diploma in Management (Edexcel) to enhance management skills and knowledge in business practices.
Institute of Personal Management (IPM), Colombo
Foundation Course, Human Resources Management
2011 -
Completed a Foundation Course in Human Resources Management to gain foundational knowledge in HR practices and principles.
Department of Examinations – Sri Lanka
General Certificate of Education (Advanced Level), General Education
2004 -
Achieved the General Certificate of Education (Advanced Level), which is a prerequisite for university admission in Sri Lanka.
Department of Examinations – Sri Lanka
General Certificate of Education (Ordinary Level), General Education
2001 -
Achieved the General Certificate of Education (Ordinary Level), demonstrating foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Sri LankaAuthorized to work in
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