dino User
@dinouser3
Content creator and software developer combining AI, storytelling, and video production to build engaging educational experiences.
What I'm looking for
I’m a content creator focused on Virtual Agent storytelling for TracFone / Net10, blending creativity with technical skills to produce engaging, educational digital media. I bring hands-on experience turning technology topics into clear customer-facing content that supports loyalty and retention.
In my previous role, I contributed to process improvements that enhanced customer service efficiency, while also helping implement approaches that strengthened customer loyalty initiatives. I’ve consistently worked to connect AI concepts with practical communication—so the content is not only interesting, but useful.
I’m also a software developer with strong programming fundamentals and tooling across the workflow—from building and iterating to publishing. With experience in video editing, channel growth, and creating technology/AI-focused projects, I’m motivated by work that pairs software capabilities with high-quality storytelling and measurable impact.
Experience
Work history, roles, and key accomplishments
Content Creator & Developer
TracFone / Net10
Jan 2010 - Jan 2011 (1 year)
Created technology-focused virtual agent content for TracFone/Net10, producing engaging educational storytelling and video production. Implemented process improvements to enhance customer service efficiency and supported customer loyalty initiatives.
Student Assistant
MDCC College
Jan 2000 - Jan 2003 (3 years)
Provided customer service to students and visitors and supported administrative and lab operations. Maintained an organized, professional lab environment.
Education
Degrees, certifications, and relevant coursework
Universidad Loyola
Systems Analysis
2018 - 2022
Studied Systems Analysis at Universidad Loyola from 2018 to 2022.
Florida International University
Computer Science
2013 - 2015
Completed Computer Science studies at Florida International University from 2013 to 2015.
MDCC College
Attended MDCC College in 2005.
Availability
Location
Authorized to work in
Portfolio
youtube.com/@AITimeCapsuleAIJob categories
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