Dinarte Seibel
@dinarteseibel
Dedicated back office supervisor with a passion for operational excellence.
What I'm looking for
Hello, my name is Dinarte Seibel, and I am a dedicated professional with over seven years of experience in the financial sector, specifically in back office operations. My journey began as a support assistant at AstroPay, where I quickly advanced through various roles due to my commitment and ability to develop effective procedures and tools. As the first person in the back office department, I had the unique opportunity to shape the operational framework, which has significantly improved efficiency and team performance.
Throughout my career, I have honed my skills in global payments, reconciliations, and data analysis using advanced Excel techniques, including Macros and VBA. My proactive approach has allowed me to identify bottlenecks and implement solutions that enhance productivity. I am passionate about fostering a collaborative environment where team members can learn and grow from their experiences. I believe that a successful team is built on open communication and shared goals, and I strive to embody these principles in my work.
Currently, I am seeking a new opportunity where I can leverage my skills and experience in a company that values flexibility and responsibility. I am eager to contribute to an organization that prioritizes employee well-being and fosters a positive work culture. I am excited about the possibilities that lie ahead and look forward to the chance to bring my expertise to a new team.
Experience
Work history, roles, and key accomplishments
Backoffice Supervisor
AstroPay Company
Jan 2024 - May 2024 (4 months)
Supervised payment operations including cards, top-ups, withdrawals, and P2P transactions in global markets. Developed performance reports and automated processes using macros and batch tools. Focused on improving back-office operations and support activities.
Backoffice Associate
AstroPay Company
Jan 2020 - Jan 2024 (4 years)
Conducted reconciliations between bank statements and system-generated transactions. Analyzed operational payments and prepared performance reports to standardize and interpret payment data, preventing prior contact from end customers.
Support Analyst
AstroPay Company
May 2018 - Dec 2019 (1 year 7 months)
Provided customer service to individual clients via email and chat. Identified, analyzed, and approved payments in global markets, ensuring effective communication and resolution of customer issues.
Education
Degrees, certifications, and relevant coursework
Wizard by Pearson
Business Assistant, Business Assistance
2017 - 2018
Completed a business assistant program focusing on financial support and organization within educational settings.
Lacus Projetos de Engenharia Civil
Business Assistant, Business Assistance
2017 - 2017
Worked as a business assistant, focusing on accounting structuring and tax regime alignment.
Centro Universitário Autônomo do Brasil
Bachelor, Business Administration
2013 - 2016
Studied various aspects of business management, focusing on financial support, organization, and collection of overdue installments.
Cassi
Business Trainee, Business Administration
2015 - 2015
Gained experience as a business trainee, focusing on document organization and file management.
Availability
Location
Authorized to work in
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