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Dina Litvinova

@dinalitvinova

Fraud and billing operations specialist at BT ROC, resolving international carrier disputes and validating invoices up to 250K GBP.

Hungary

Message

At British Telecommunications (BT ROC), I collaborate with fraud teams, suppliers, customers, and finance to resolve fraud-related billing disputes. I use evidence-based reconciliation and clear communication to support fair commercial outcomes.

I also approve monthly bills for international carrier invoices up to 250K GBP, checking billing accuracy and contractual compliance. Earlier at BT ROC, I supported accounting close processes, reviewed payments, and maintained SOPs for end-to-end GWV billing.

Experience

Work history, roles, and key accomplishments

Current

Specialist Process Professional

Current

British Telecommunications (BT ROC)

May 2026 - Present (5 months)

Collaborating with fraud teams, suppliers, customers, and finance to resolve fraud-related billing disputes. Strengthening billing governance by enforcing validation controls and ensuring compliance with internal standards and i3Forum framework.

Fraud Management Billing Dispute Resolution Stakeholder Management Data Validation Process Improvement Issue Resolution Cross team Collaboration Operational Efficiency Audit Compliance SOP Management Microsoft Office Google Workspace CRM

Contract Accounting Analyst

British Telecommunications (BT ROC)

Oct 2025 - Apr 2026 (6 months)

Supported month-end and quarter-end close processes, including journal entries, reconciliations, and variance analysis. Developed budgets and forecasts based on contract terms and revenue profiles, ensuring compliance with IFRS 15.

Accounting Financial Reporting Budgeting Forecasting Variance Analysis IFRS 15 Oracle NetSuite Collaboration

Operations SME

British Telecommunications (BT ROC)

Oct 2024 - Sep 2025 (11 months)

Reviewed and validated 100+ outgoing monthly payments, ensuring accuracy, timeliness, and compliance with internal controls. Provided daily operational support, delivered training, and maintained SOPs for end-to-end GWV billing.

Billing Payment Verification Audit Compliance Operational Support Training SOP Management Customer Portfolio Management Revenue Share Billing