Diaz Ibnu Hajir

I’m an Operation and Administrative Specialist with 4+ years of experience in Logistics Coordination, B2B Support, and Digital Communication. I focus on keeping operations accurate, fast, and customer-centered—especially when multiple priorities need to run in parallel.

Across my roles, I’ve managed multi-project operations and administrative accuracy while coordinating across teams. I’m known for turning operational needs into clear execution—covering tenant relations, administrative coordination, and cross-department support.

I’ve led fleet and client-facing operations, handling operational issue resolution and maintaining smooth day-to-day coordination. I also support communication workflows that keep teams aligned, prevent delays, and protect service quality.

In B2B work, I’ve driven revenue optimization through funnel management, conversion execution, retention and customer experience strategy, and practical reporting. I bring a collaborative, adaptive approach—using tools like Microsoft Office, Google Workspace, and Canva—to digitize, verify data, and improve processes.