Diaz Ibnu Hajir
@diazibnu
Operations and administrative specialist who coordinates fleet, logistics, and B2B support to drive operational excellence.
What I'm looking for
I’m an Operation and Administrative Specialist with 4+ years of experience in Logistics Coordination, B2B Support, and Digital Communication. I focus on keeping operations accurate, fast, and customer-centered—especially when multiple priorities need to run in parallel.
Across my roles, I’ve managed multi-project operations and administrative accuracy while coordinating across teams. I’m known for turning operational needs into clear execution—covering tenant relations, administrative coordination, and cross-department support.
I’ve led fleet and client-facing operations, handling operational issue resolution and maintaining smooth day-to-day coordination. I also support communication workflows that keep teams aligned, prevent delays, and protect service quality.
In B2B work, I’ve driven revenue optimization through funnel management, conversion execution, retention and customer experience strategy, and practical reporting. I bring a collaborative, adaptive approach—using tools like Microsoft Office, Google Workspace, and Canva—to digitize, verify data, and improve processes.
Experience
Work history, roles, and key accomplishments
Sales Manager
Keep Nomad LTDA
Feb 2026 - Present (3 months)
Managed B2B revenue optimization and sales funnel/conversion execution. Developed retention and customer experience strategy through coordinated operational support.
General Affairs
Kantor Taman A9
Sep 2025 - Jan 2026 (4 months)
Handled general affairs and administrative coordination to support accurate office operations. Improved day-to-day processes and coordinated facility-related support for smooth operations.
Coordinated B2B sales and operations communication while supporting operational fund management. Conducted data verification and digitization, producing reporting and cross-department support materials.
Fleet Executive
Grab Electric
May 2022 - Sep 2023 (1 year 4 months)
Supported fleet operations and client support for Grab Electric. Resolved operational issues and coordinated activities to maintain service continuity.
Education
Degrees, certifications, and relevant coursework
Padjadjaran University
Bachelor of Library and Information Science, Library and Information Science
2015 - 2020
Grade: 3.11/4.00
Earned a Bachelor of Library and Information Science at Padjadjaran University from 2015 to 2020.
Availability
Location
Authorized to work in
Job categories
Skills
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