Seeking a challenging role that leverages my skills in Logistics, Customer Service, and Administrative Process Management, with opportunities for growth and professional development, also to learn day by day.
Dianne Rettiz
@diannerettiz
Bilingual International Business Administrator, currently Customer Expert in the Logistics field.
What I'm looking for
As a results-oriented and assertive individual with excellent interpersonal skills, I have a strong background in Logistics and Administrative Process Management, Customer Services, Records Management, Human Resources, and Digital Marketing, with experience in planning, updating, and processing orders in the Petrochemicals business unit for Customer Service area.
Throughout my career, I have demonstrated my ability to work under pressure, communicate effectively with customers, freight forwarders, and transportation companies, and review and train beginner staff. My proficiency in SAP and Plato Citrix has enabled me to efficiently manage orders and track results.
In addition to my professional experience, I have also undergone extensive training in Human Talent Management, Integral Logistics Management, Customer Service and Communication, Advanced Excel, and Management of Microsoft Office tools, among others. I am confident in my ability to bring value to any organization and drive results.
Experience
Work history, roles, and key accomplishments
Customer Expert
Jan 2023 - Present (2 years 6 months)
Managed orders for import, export, domestic and cargo handling purposes in the Petrochemicals business unit, tracked and planned product allocation through SAP and Plato Citrix, and communicated with freight forwarders, customers, and transportation companies.
Data processor
KATOEN NATIE – Servicios Logísticos Cartagena S.A.S.
Jan 2022 - Jan 2023 (1 year)
Processed orders for shipping or receiving of packaged product, bulk or packaging material in the petrochemical sector, and performed invoicing and tracking of charges.
International intern
Universidad del Sinú – Cartagena
Jul 2020 - Jan 2021 (6 months)
Organized remote events, provided service to exchange students, and drafted monthly results reports.
Education
Degrees, certifications, and relevant coursework
Dianne hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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