dhanush s

I've built full-stack IT service management applications at Manipal Technology Limited, including role-based complaint and ticketing workflows in ASP.NET WebForms and SQL Server.

I implemented JWT authentication with Active Directory integration, granular RBAC for five user roles, and a normalized SQL Server schema covering users, complaints, priorities, categories, and audit trails.

At CODE US, I developed data-driven web applications connecting SQL databases, backend APIs, and analytics dashboards. I optimized database queries to improve retrieval performance by 30% and applied modular design principles that reduced technical debt by 25%.

My projects combine applied machine learning, data engineering, and deployment: a churn model with 93% accuracy and 95% recall, an NLP queue-routing system, a local neuro-symbolic research agent, and a Medallion Architecture data warehouse.