At Tata Consultancy Services, I support Citi processes by executing and reviewing KYC records within AML monitoring, regulatory standards, and defined SLAs. I also track workflow rejections and maintain accurate operational records.
I conduct quality checks and review post-execution findings, exceeding the 90% monthly PEQR benchmark. I work with makers on KYC records and coordinate with Compliance and operations teams on escalations and regulatory requirements.
I automated routine data extraction and operational reporting with Advanced Excel and Power Query, reducing manual reporting time by 25%. In a separate SQL analytics project, I analyzed restaurant orders using MySQL Workbench to identify sales trends and customer buying preferences.
