Dezzi SparklesDS
Open to opportunities

Dezzi Sparkles

@dezzisparkles

Dedicated educator with strong interpersonal and communication skills.

United States

What I'm looking for

I am looking for a role that values collaboration and offers opportunities for professional growth.

My name is Destiny Jackson-Williams, and I am a dedicated educator with a strong background in psychology and extensive experience in customer service and management. I hold a Bachelor’s degree in Psychology from the University of Houston-Downtown, which has equipped me with a deep understanding of human behavior and effective communication strategies. My journey has been marked by a commitment to fostering positive relationships and creating engaging learning environments.

Throughout my career, I have held various roles that have honed my skills in leadership, teamwork, and interpersonal communication. As an Assistant Manager at FiveBelow, I led the freight movement process and ensured exceptional customer service, leaving a lasting impression on every customer. My experience as a Teacher at Kenworthy School allowed me to develop lesson plans tailored to the needs of my students, while also maintaining strong relationships with parents and adapting to the dynamic classroom environment.

I am passionate about helping others and thrive in roles that allow me to utilize my skills in communication and teamwork. I am eager to continue my professional journey, contributing positively to an organization that values growth and collaboration.

Experience

Work history, roles, and key accomplishments

FI

Assistant Manager

FiveBelow

Nov 2015 - Dec 2018 (3 years 1 month)

Led the overnight freight movement process, ensuring the store was fully stocked and prepared for customers. Provided acting manager services during store hours, ensuring customer satisfaction and an unforgettable shopping experience.

VR

Customer Service Survey Taker

Voter Consumer Research

Oct 2015 - Nov 2016 (1 year 1 month)

Conducted professional-level surveys, utilizing cognitive language capabilities and understanding to gather accurate consumer data. Ensured high-quality interactions and data collection.

BC

Volunteer

Brook Hollow Adult Activity Center

Jan 2014 - Jan 2016 (2 years)

Volunteered for two years, escorting disabled clients and assisting with various activities. Provided socialization and computer assistance to clients, and responded quickly to crisis situations.

SR

Merchandising and Customer Assist

Sears Roebuck

Feb 2015 - Nov 2015 (9 months)

Provided exceptional customer service, trained new employees on register operations and sales floor procedures, and drove sales initiatives. Managed merchandise stocking, restocking, scanning, and arrangement, while also acquiring customer credit applications and coordinating store-to-home deliveries.

Education

Degrees, certifications, and relevant coursework

University of Houston-Downtown logoUH

University of Houston-Downtown

Bachelor's degree, Psychology

Currently pursuing a Bachelor's degree in Psychology at the University of Houston-Downtown. Focusing on advanced topics in psychology and preparing for future career paths.

KS

Kerr High School

High-school Diploma, General Studies

Completed high school education, earning a diploma from Kerr High School. Developed foundational academic skills across various subjects.

Houston Community College logoHC

Houston Community College

Associate's degree, Psychology

Pursued an Associate's degree in Psychology at Houston Community College. Gained foundational knowledge in psychological principles and research methods.

Tech stack

Software and tools used professionally

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Dezzi Sparkles - Teacher - Kenworthy School | Himalayas