Open to opportunities

Dev Pawa

@devpawa

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Aspiring finance professional with strong customer service and analytical skills.

Canada

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What I'm looking for

I am seeking a role that fosters growth in finance and offers opportunities for professional development while allowing me to utilize my customer service skills.

I am a dedicated finance student at York University, set to graduate in 2026, with a strong foundation in financial accounting and operations management. My experience as an Assistant Manager at Access Storage has honed my ability to manage daily operations effectively while delivering exceptional customer service. I take pride in resolving customer inquiries and improving service ratings through tailored solutions and strategic decision-making.

During my internship at Shyft Digitally, I supported financial reporting and analysis, utilizing tools like Microsoft Excel and Power BI to enhance financial decision-making. My role involved managing client invoicing and cash flow for over 200 accounts, which helped maintain consistency and improve revenue. I am passionate about leveraging my skills in finance and customer service to contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

Assistant Manager

Access Storage

Sep 2024 - Present (10 months)

Independently managed daily operations and resolved customer inquiries for over 700+ storage units. Delivered high-quality customer service by offering tailored solutions for rental agreements, payment issues, and account concerns.

Customer Service Operations Management Sitelink Microsoft Office Data Analysis Problem Solving

Outreach Associate

Entrepreneurship Development Association (EDA)

Aug 2024 - Present (11 months)

Created outreach strategies for potential entrepreneurs and collaborated with the president on promotional campaigns. Fostered strategic relationships between community groups and organizations.

Outreach Campaigns Collaboration Community Engagement Event Planning Social Media Management

Vice President of External Relations

Law and Society Student

May 2024 - Present (1 year 2 months)

Executed all responsibilities remotely, including outreach campaigns, sponsorship acquisition, and event planning. Developed and implemented strategies that secured sponsorships from law firms for key events.

Outreach Event Planning Communication Project Management Strategy Development

Finance Intern

Shyft Digitally

May 2024 - Present (1 year 2 months)

Supported financial reporting and analysis, preparing detailed weekly and monthly financial reports using Microsoft Excel and Power BI. Managed client invoicing and cash flow monitoring for over 200+ client accounts using QuickBooks.

Financial Reporting Data Visualization Microsoft Excel Power BI Quickbooks Invoicing Cash Flow Management Financial Analysis

Accounting Assistant

Kanda Optical

Jul 2020 - Present (5 years)

Maintained accounts payable/receivable and resolved insurance billing inquiries independently. Assisted in generating financial reports for 10 stores with minimal supervision.

Accounts Payable Accounts Receivable Customer Service Financial Reporting Data Entry

Education

Degrees, certifications, and relevant coursework

York University

Bachelor of Commerce, Finance

Activities and societies: Outreach Associate at Entrepreneurship Development Association (EDA) and Vice President of External Relations at Law and Society Student.

Completed a Bachelor of Commerce with a specialization in Finance. Coursework included Intro to Financial Accounting, Finance, Operations Management, Personal Investment Management, and Elements of Law.