Devon Ruby

● Defined enterprise KPIs with cross-functional teams, unifying clinical, financial, and ops reporting.
● Built scalable SQL in Amazon Athena to support analytics and key business reporting.
● Deployed Power BI dashboards to track compliance, workforce activity, and service delivery.
● Delivered reporting tools that improved visibility and supported agile decisions organization-wide.

● Served as liaison between business and data teams, translating goals into actionable BI solutions.
● Documented data flows to support transparency and system integrity.
● Designed Tableau dashboards and reports aligned with business needs.
● Managed org hierarchies and role-based access.
● Automated workflows to reduce manual tasks.
● Mentored analysts to strengthen reporting practices.

● Provide customer service by assisting with transactions.
● Process deposits, withdrawals, payments, and check cashing.
● Balance cash drawer and resolve discrepancies.
● Promote bank products like credit cards and loans.
● Address customer inquiries and resolve issues.
● Maintain confidentiality and follow security procedures.
● Assist with administrative tasks and other duties as assigned.