Devin NESMITH

At FirstService Residential, I supervise front desk staff, coordinate daily coverage, and independently manage front desk operations to deliver consistent service.

I communicate with residents and vendors by phone and email, process service requests and work orders, and maintain CRM records to track resolution statuses. I also greet residents, check guests and service providers in and out, monitor electronic security systems, and enforce access-control procedures.

Across administrative support and package-handling roles at UPS and FedEx, I’ve supported efficient operations through data entry, reporting, task prioritization, accurate records, and timely processing.