At GameLoot.in, I supported customers through chat, email, and phone, answering inquiries and resolving concerns while maintaining customer trust.
I assisted with backend e-commerce operations, including updating order statuses, managing user accounts, and verifying transaction details. I followed internal procedures and checklists to process orders accurately and on time.
I coordinated with store and logistics teams to support order fulfillment and delivery, and maintained records for reporting. I also executed social media posts to promote brand visibility.
As a Marketing Committee Volunteer at R.D. National College, University of Mumbai, I supported sponsor outreach and promotional coordination for an inter-college event, and helped with event-day activities and attendee support.
