Devansh User
@devanshuser
Data-driven Insight Engineer transforming data into strategic decisions.
What I'm looking for
I am a data-driven professional with 3 years of experience in transforming complex datasets into actionable insights that drive business growth. My expertise lies in problem-solving, strategic decision-making, and cross-functional collaboration, enabling me to optimize performance and deliver impactful results.
In my current role as a Business Associate at Swiggy, I have successfully conducted root cause analyses and developed user-retention strategies that significantly improved operational metrics. My experience at ZS Associates further honed my skills in predictive analytics and data automation, where I managed data operations and drove performance improvements for high-profile clients.
Experience
Work history, roles, and key accomplishments
Business Associate - Ops Strategy
Swiggy
Aug 2023 - Present (1 year 10 months)
As a Business Associate at Swiggy, I conducted root cause analysis on declining metrics, developed user-retention strategies, and defined performance redlines using historical data. I also designed a sizing model for last-mile delivery and executed initiatives to enhance customer and partner experiences, while optimizing payout structures through A/B testing.
Decision Analytics Associate
ZS Associates
Feb 2022 - Aug 2023 (1 year 6 months)
In my role as a Decision Analytics Associate at ZS Associates, I collaborated on a go-to-market sizing project for a pharmaceutical client, managing data operations and developing Python ETL scripts. I automated data processes, significantly improving efficiency and client satisfaction, while also onboarding and training team members.
Education
Degrees, certifications, and relevant coursework
Jaypee Institute of Information Technology
Bachelor of Technology, Electronics & Communication Engineering
2018 - 2022
Pursued a Bachelor of Technology in Electronics and Communication Engineering, focusing on the principles of electronics, communication systems, and signal processing. Developed skills in circuit design, telecommunications, and embedded systems through practical projects and coursework.
Sarla Chopra DAV Public School
Class XII, Science
2016 - 2017
Completed Class XII with a focus on Science, covering subjects such as Physics, Chemistry, and Mathematics. Developed a strong foundation in scientific principles and analytical skills necessary for higher education in engineering.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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