Devansh UserDU
Open to opportunities

Devansh User

@devanshuser

Data-driven Insight Engineer transforming data into strategic decisions.

India

What I'm looking for

I seek a role that fosters innovation and offers opportunities for growth.

I am a data-driven professional with 3 years of experience in transforming complex datasets into actionable insights that drive business growth. My expertise lies in problem-solving, strategic decision-making, and cross-functional collaboration, enabling me to optimize performance and deliver impactful results.

In my current role as a Business Associate at Swiggy, I have successfully conducted root cause analyses and developed user-retention strategies that significantly improved operational metrics. My experience at ZS Associates further honed my skills in predictive analytics and data automation, where I managed data operations and drove performance improvements for high-profile clients.

Experience

Work history, roles, and key accomplishments

SW
Current

Business Associate - Ops Strategy

Swiggy

Aug 2023 - Present (1 year 10 months)

As a Business Associate at Swiggy, I conducted root cause analysis on declining metrics, developed user-retention strategies, and defined performance redlines using historical data. I also designed a sizing model for last-mile delivery and executed initiatives to enhance customer and partner experiences, while optimizing payout structures through A/B testing.

ZA

Decision Analytics Associate

ZS Associates

Feb 2022 - Aug 2023 (1 year 6 months)

In my role as a Decision Analytics Associate at ZS Associates, I collaborated on a go-to-market sizing project for a pharmaceutical client, managing data operations and developing Python ETL scripts. I automated data processes, significantly improving efficiency and client satisfaction, while also onboarding and training team members.

Education

Degrees, certifications, and relevant coursework

Jaypee Institute of Information Technology logoJT

Jaypee Institute of Information Technology

Bachelor of Technology, Electronics & Communication Engineering

2018 - 2022

Pursued a Bachelor of Technology in Electronics and Communication Engineering, focusing on the principles of electronics, communication systems, and signal processing. Developed skills in circuit design, telecommunications, and embedded systems through practical projects and coursework.

SS

Sarla Chopra DAV Public School

Class XII, Science

2016 - 2017

Completed Class XII with a focus on Science, covering subjects such as Physics, Chemistry, and Mathematics. Developed a strong foundation in scientific principles and analytical skills necessary for higher education in engineering.

Tech stack

Software and tools used professionally

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Devansh User - Business Associate - Ops Strategy - Swiggy | Himalayas