Devaki Jois

DJ

Looking for a job

Devaki Jois

@devakijois

Salesforce Solution Consultant at Bizbox Publishing who designed secure Sales and Service Cloud architecture.

At Bizbox Publishing, I defined Salesforce application, data, integration, and security architecture for Sales Cloud and Service Cloud initiatives. I handled delivery from administration and configuration through testing, deployment, and production support.

At Tata Consultancy Services, I designed Salesforce integrations using REST, SOAP, and ETL, and supported data migration and release management. I also managed and mentored a cross-functional team and provided technical governance and code and design reviews.

Experience

Work history, roles, and key accomplishments

BP

Solution Designer / Technical Architect (Salesforce)

Bizbox Publishing

Jan 2021 - Jan 2026 (5 years)

Defined Salesforce solution and technical architecture for CRM initiatives, including data, integration, and security. Led release management and production support, ensuring 100% on-time delivery with zero critical post-release incidents.

Salesforce Sales Cloud Service Cloud Apex Flow Process Builder Data Loader REST SOAP ETL Copado Git Jenkins Ant Release Management Production Support

TS

Solution Designer / Application Architect (Salesforce)

Tata Consultancy Services

Mar 2014 - Oct 2021 (7 years 7 months)

Led solution design workshops and managed cross-functional teams, providing technical governance and code review. Designed integration solutions using REST, SOAP, and ETL, and drove DevOps maturity with Copado, Git, and Jenkins.

Salesforce REST SOAP ETL Data Loader Informatica Copado Git Jenkins OAuth Data Modeling Team Leadership Mentorship

TR

Technical Lead – CRM & Application Support

Thomson Reuters

Oct 2006 - Mar 2014 (7 years 5 months)

Provided technical leadership for CRM and application support, ensuring system reliability and performance.

CRM Application Support Technical Leadership

MS

Senior Software Engineer

Misys International Financial Systems

Dec 2003 - Oct 2006 (2 years 10 months)

Developed and maintained software solutions for international financial systems.

Software Engineering Financial Systems

Education

Degrees, certifications, and relevant coursework

BC

British Council

Business English Certificate (BEC) Advanced, Business English

2004 -

Business English Certificate (BEC) Advanced from the British Council, completed in 2004.

SB

SRSIT (Visvesvaraya Technological University, Belgaum)

Bachelor of Engineering, Computer Science

1999 - 2003

Bachelor of Engineering in Computer Science from SRSIT, affiliated with Visvesvaraya Technological University, Belgaum, from 1999 to 2003.

NH

NIIT Hyderabad

Diploma, Network Centered Computing

1998 -

Diploma in Network Centered Computing from NIIT Hyderabad, completed in 1998.

Tech stack

Software and tools used professionally

Jenkins

Salesforce

MySQL

Oracle

Lightning Web Components

Visual Studio

Eclipse

Jira

JavaScript

XML

Apex

Git

SQL

ServiceNow

Copado

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

3012k+ INR

Social media

Job categories

Salesforce Solution Consultant Solutions Architect Technical Architect Application Architect

Skills

Salesforce Salesforce Solution Architecture Salesforce Technical Architect Sales Cloud Service Cloud Salesforce Administration Salesforce Configuration Apex Lightning Aura Lightning Web Components SOQL Salesforce Flows Data Modeling Data Migration REST

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