Destiny Chinedu
@destinychinedu
Eager Tier 1 Technical Support candidate focused on customer success.
NigeriaWhat I'm looking for
I am a motivated Information Technology student with hands-on experience supporting customers through clear communication, technical troubleshooting, and reliable administrative work. I bring a background in Civil Engineering, where I developed disciplined documentation habits and strong problem-solving skills.
Through my experience as an Assistant Structural Engineer (SIWES) at the University of Lagos, I assisted during building inspections, prepared technical reports, and maintained accurate engineering records. I also collaborated with team members to resolve site-related issues and supported project coordination and administrative tasks.
As a Freelance Virtual Assistant / Administrative Support, I managed emails and administrative tasks, performed internet research and data entry, organized documents, and communicated professionally with clients through email and chat. I’m excited to begin my career in Tier 1 Technical Support or Customer Support within a remote SaaS environment, using tools like Microsoft Office and Google Workspace to deliver excellent support.
Experience
Work history, roles, and key accomplishments
Virtual Assistant / Admin Support
Freelance
Provided email and administrative support, performing internet research and data entry while organizing documents and maintaining digital records. Communicated with clients via email and chat and assisted with scheduling and task coordination.
Assistant Structural Engineer
University of Lagos
Assisted engineers with building inspections and maintenance projects, preparing technical reports and documenting inspection findings. Supported project coordination and administrative tasks while collaborating to resolve site-related issues and maintain engineering records.
Education
Degrees, certifications, and relevant coursework
BYU–Idaho
Bachelor of Applied Science in Information Technology, Information Technology
Pursuing a Bachelor of Applied Science in Information Technology. Developing skills in IT support, troubleshooting, and technology-focused customer service.
Yaba College of Technology
National Diploma, Civil Engineering
Completed a National Diploma in Civil Engineering. Gained experience supporting engineering work through inspections, maintenance documentation, and record keeping.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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