Desirea Quintero
@desireaquintero
Credentialing Team Lead with expertise in healthcare administration.
What I'm looking for
I am a dedicated Credentialing Team Lead with extensive experience in healthcare administration and a proven track record of enhancing payer relations and improving operational efficiencies. Currently, I lead a team of Credentialing Coordinators at BayMark Health Services, where I have successfully impacted accounts receivable collections, exceeding monthly goals by over 7%. My role involves maintaining enrollments and supporting credentialing initiatives for over 300 facilities and 2,500 providers, showcasing my ability to manage complex processes and foster collaboration across departments.
Throughout my career, I have held various positions that have honed my skills in recruitment, credentialing, and administrative support. As a Recruiting Manager, I developed targeted strategies that significantly expanded the sales team and contributed to revenue growth. My experience as a Credentialing Coordinator has equipped me with the knowledge to navigate the intricacies of provider enrollment and maintenance, ensuring compliance with both private and public payers. I am passionate about building strong relationships and driving results that align with organizational goals.
Experience
Work history, roles, and key accomplishments
Credentialing Team Lead
BayMark Health Services
Feb 2023 - Present (2 years 5 months)
Served as Credentialing Liaison for Commercial payers and 7 national contracts, strengthening payer relations communication and processes. Led and mentored a team of 9 Credentialing Coordinators, impacting AR collections exceeding monthly goals by over 7%.
Credentialing Coordinator
Sage Search Partners
Nov 2022 - Feb 2023 (3 months)
Provided credentialing services to BayMark Health Services accounts. Supported various credentialing initiatives and processes.
Accounts Payable Clerk
Signature Consultants
Feb 2022 - Oct 2022 (8 months)
Performed comprehensive bookkeeping services. Managed financial records and ensured accuracy in transactions.
Recruiting Manager
Maximum Outreach, LLC
Oct 2018 - Feb 2022 (3 years 4 months)
Successfully recruited and placed high-performing commission sales representatives, resulting in significant revenue growth. Created and implemented targeted recruitment strategies to attract and retain top sales talent.
Credentialing Coordinator
TeamHealth
Mar 2016 - Oct 2018 (2 years 7 months)
Acted as the primary problem-solving liaison between the central business office and regional credentialing specialists. Guided and trained 6 credentialing specialists in provider enrollment and maintenance for over 600 providers.
Executive Administrative Assistant
Enriched Source
Mar 2014 - Nov 2015 (1 year 8 months)
Provided primary support to the Director of Sales, managing professional calendars and coordinating logistical aspects of regional onsite training events. Assisted with recruitment and training of regional sales managers.
Credentialing Coordinator
Retina Institute of California
Jul 2012 - Feb 2014 (1 year 7 months)
Obtained contracts and negotiated rates with private payers, and maintained over 20 surgeons' credentials with public and private payers. Coordinated meetings and assisted with physicians' travel arrangements.
Administrative Assistant/Credentialing Specialist/Insurance Coordinator
Valley Eye Center
May 2008 - Jul 2012 (4 years 2 months)
Provided primary administrative support to the Administrator, assisting with procedure improvements and maintaining doctors' credentials with payers. Managed patient services including insurance verification and preauthorization for surgical procedures.
Medical Biller
Eyesthetica
May 2005 - May 2008 (3 years)
Responsible for coding and posting all office and surgical claims for multiple surgeons, and conducted daily bank deposits for the practice. Scheduled patient appointments and managed patient check-ins and check-outs.
Education
Degrees, certifications, and relevant coursework
Regional Occupational Program
Certification, Medical Billing
Completed a Medical Billing Certification program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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