Desirea Quintero

Served as Credentialing Liaison for Commercial payers and 7 national contracts, strengthening payer relations communication and processes. Led and mentored a team of 9 Credentialing Coordinators, impacting AR collections exceeding monthly goals by over 7%.

Provided credentialing services to BayMark Health Services accounts. Supported various credentialing initiatives and processes.

Performed comprehensive bookkeeping services. Managed financial records and ensured accuracy in transactions.

Successfully recruited and placed high-performing commission sales representatives, resulting in significant revenue growth. Created and implemented targeted recruitment strategies to attract and retain top sales talent.

Acted as the primary problem-solving liaison between the central business office and regional credentialing specialists. Guided and trained 6 credentialing specialists in provider enrollment and maintenance for over 600 providers.

Provided primary support to the Director of Sales, managing professional calendars and coordinating logistical aspects of regional onsite training events. Assisted with recruitment and training of regional sales managers.

Obtained contracts and negotiated rates with private payers, and maintained over 20 surgeons' credentials with public and private payers. Coordinated meetings and assisted with physicians' travel arrangements.

Provided primary administrative support to the Administrator, assisting with procedure improvements and maintaining doctors' credentials with payers. Managed patient services including insurance verification and preauthorization for surgical procedures.

Responsible for coding and posting all office and surgical claims for multiple surgeons, and conducted daily bank deposits for the practice. Scheduled patient appointments and managed patient check-ins and check-outs.

Completed a Medical Billing Certification program.