DK

Looking for a job

Derrick Koome

@derrickkoome

IT Assistant at Tourism regulatory authority (TRA), supporting users and troubleshooting hardware, software, and network issues.

What I'm looking for

I’m seeking an IT Assistant position where I can provide reliable technical support and contribute to efficient IT operations.

At Tourism regulatory authority (TRA), I worked as an IT attachee, providing first-level technical support and troubleshooting hardware, software, and connectivity issues.

I also worked with Active Directory, NAV system installation, server administration, networking support, and software installation and configuration. I’m seeking an IT Assistant position where I can provide reliable technical support and contribute to efficient IT operations.

Experience

Work history, roles, and key accomplishments

DL

Current

Admin and Operations Officer

Current

Dencam Consults Limited

Sep 2024 - Present (2 years 1 month)

Managed administrative and operational tasks during holidays and free time, supporting daily business operations.

Operations Management Administration

TA

IT Attachee

Tourism Regulatory Authority

Feb 2026 - Jun 2026 (4 months)

Provided first-level technical support, diagnosed and resolved hardware, software, and connectivity issues, and performed system installations and maintenance.

Active Directory Navigation Systems Server Administration Hardware Maintenance Software Installation Troubleshooting Networking support

Education

Degrees, certifications, and relevant coursework

TK

The Cooperative University of Kenya

Diploma, Information Technology

2024 - 2026

Grade: Credit

Diploma in Information Technology from The Cooperative University of Kenya, completed with credit.

TK

The Cooperative University of Kenya

Certificate, Business Management

2022 - 2023

Grade: Credit

Certificate in Business Management from The Cooperative University of Kenya, completed with credit.

VS

Valley High School

KCSE Certificate, General

Completed KCSE Certificate at Valley High School in 2022.

SS

St. Elizabeth Academy Primary School

KCPE Certificate, General

Completed KCPE Certificate at St. Elizabeth Academy Primary School in 2015.

Tech stack

Software and tools used professionally

JavaScript

Java

Availability

Looking for a job

Location

Kenya

Authorized to work in

Salary expectations

30k-100k USD

Job categories

Skills

IT Support Technical Support Active Directory Networking support Network maintenance NAV System Installation Server Administration hardware troubleshooting Software Troubleshooting Hardware Maintenance Computer Repair Software Installation Software Configuration Web Development HTML

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