Dennis UserDU
Open to opportunities

Dennis User

@dennisuser

Detail-oriented Data Entry Clerk with strong organizational skills.

Canada

What I'm looking for

I am looking for a role that values accuracy and efficiency, with opportunities for growth.

I am a detail-oriented and efficient Data Entry Clerk with two years of experience in managing data entry tasks and processing information accurately. My background includes working with Kavin Group, where I entered, updated, and maintained accurate data in various databases, ensuring compliance with company standards. My proficiency in data management software, particularly Microsoft Excel and Google Sheets, has allowed me to handle large volumes of data while maintaining high levels of productivity.

In my most recent role as a Chat Support Agent at CAA National, I honed my customer service skills by addressing and resolving customer issues in real-time. I consistently met or exceeded key performance indicators, demonstrating my ability to thrive in fast-paced environments. My strong attention to detail, coupled with excellent communication and problem-solving skills, positions me to contribute effectively to any team.

Experience

Work history, roles, and key accomplishments

CN
Current

Chat Support Agent

CAA National

May 2022 - Oct 2024 (2 years 5 months)

Provided real-time support to customers via live chat, resolving issues and ensuring high customer satisfaction. Utilized CRM systems and consistently met performance indicators.

KG

Data Entry Clerk

Kavin group

Jan 2021 - Apr 2022 (1 year 3 months)

Managed data entry tasks by entering, updating, and maintaining accurate data in databases. Processed large volumes of data while ensuring compliance with company standards and confidentiality of sensitive information.

Education

Degrees, certifications, and relevant coursework

FC

Father Henry Carr

Diploma

Tech stack

Software and tools used professionally

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Dennis User - Chat Support Agent - CAA National | Himalayas