Denis Toropov

Full-cycle digital agency: SaaS platforms, mobile apps, CRM and enterprise systems. Managed delivery of a GovTech & Smart City human capital platform for 1M+ active users, annual budget above $9M. Set up unified delivery governance, SOPs and automated reporting; introduced Scrum, Kanban and hybrid frameworks with delivery metrics. Raised sprint predictability from 50-55% to 80%+. Owned end-to-end P&L for the delivery portfolio.

Large-scale smart city and municipal enterprise systems. Led a multi-stream technology programme and a delivery organisation of 100+ remote/hybrid engineers, analysts and project managers. Aligned cross-project dependencies, milestone schedules and critical path activities; standardised risk management and project controls. Delivered all systems and integration milestones within approved timelines and budget.

Federal healthcare network; IT portfolio budget above $1.7M. Managed end-to-end lifecycles for CRM, patient portals, mobile apps and data analytics. Led delivery teams of 110+ specialists, managing scope trade-offs and milestones. Shortened deployment timelines and raised adoption; delivered an ERP covering finance and warehouse domains.

Public-sector enterprise systems and infrastructure delivery. Implemented PMI PMBOK-based project management with stage-gate reviews and SLAs. Managed a 20-person IT department and teams of 60+ specialists delivering 7+ enterprise systems with a $1.4M+ budget. Led full-cycle deployment of web, mobile and workflow automation applications.

Contract and independent delivery of custom software, banking and enterprise systems. Delivered 70+ software and infrastructure projects from discovery to production launch. Managed a SaaS video-transcoding platform for a Swiss start-up. Led online banking implementations for corporate and retail clients across international and regional banks; delivered MDM integrations for a European bank.