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@deepankarpal
Experienced Principal Data Scientist leading AI-driven banking solutions.
As a Principal Data Scientist with over 8 years of experience, I have a proven track record of leading teams to develop innovative AI-driven solutions in the banking sector. At IDFC First Bank, I built and managed a team of over 35 professionals, focusing on machine learning models, image and video processing, and large language model applications. My leadership in deploying AI solutions has significantly enhanced operational efficiency, serving over 40 million customers.
Previously, at Zomato, I implemented advanced algorithms that generated millions in additional revenue by optimizing restaurant recommendations and delivery logistics. My expertise in machine learning and data science has allowed me to drive impactful results, such as increasing order conversion rates and improving fraud detection precision. I am passionate about leveraging data to create meaningful solutions that enhance customer experiences and operational effectiveness.
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Work history, roles, and key accomplishments
IDFC First Bank
Dec 2022 - Sep 2024 (1 year 9 months)
Built and led a team of 35+ data scientists, product managers and engineers to develop AI-driven solutions across banking operations, spanning ML models, Image/Video Processing and LLM Applications. Developed and deployed AI solutions for Audio Transcription, real-time call analytics, email tagging, enterprise knowledge retrieval, marketing content generation, text-to-SQL automation.
Zomato
Jul 2020 - Nov 2022 (2 years 4 months)
Implemented a Contextual Multi-Armed Bandit Algorithm to enhance restaurant recommendations for over 5 million daily customers in India, generating an additional $16 million in annual revenue. Optimized delivery charges at the user segment level using order probability, increasing the average fee by
3 without impacting conversions, generating an additional $18M in annual revenue.
Zomato
May 2018 - Jun 2020 (2 years 1 month)
Implemented a Contextual Multi-Armed Bandit Algorithm to enhance restaurant recommendations for over 5 million daily customers in India, generating an additional $16 million in annual revenue. Leveraged Thompson Sampling with Beta Distributions to dynamically personalize restaurant and cuisine themes, optimizing meal timing, order history, recency, relevance, driving a 1.3% uplift in order convers
Nimoy AI
Jul 2017 - Apr 2018 (9 months)
Designed an Intent & Entity-Based Chatbot to accurately interpret and respond to user queries by leveraging predefined intents and entity extraction. Developed an LSTM-Based Passage Comprehension Model trained on the SQuAD dataset to extract precise and contextually relevant answers from textual inputs.
Central Square Foundation
Dec 2016 - Jun 2017 (6 months)
Formulated the Methodology of Analysis in consultation with the Technical Advisory Committee, NCTE, for the National Council for Estimate of Teacher Demand and Supply. Sourced, extracted, and analyzed a database of 15 Lakhs Schools.
Government of India
Jun 2012 - Nov 2016 (4 years 5 months)
Prepared for the Civil Service Examination, demonstrating dedication and perseverance in a highly competitive field. Developed strong analytical and problem-solving skills through rigorous study of diverse subjects.
Degrees, certifications, and relevant coursework
B.Tech, Mechanical Engineering
Completed a Bachelor of Technology in Mechanical Engineering. The curriculum provided a strong foundation in engineering principles and problem-solving.
Software and tools used professionally
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