Looking for a job

Deepanjali Singh

@deepanjalisingh1

Message

I configure SAP SuccessFactors Employee Central and bring six years of network operations experience.

India

Message

What I'm looking for

I'm looking to build my SAP SuccessFactors Employee Central career through hands-on configuration, testing, troubleshooting, and end-to-end business process work.

I've supported Foot Locker at Capgemini by resolving network incidents and connectivity issues, managing Cisco Meraki switch and Palo Alto firewall upgrades with zero downtime.

I monitored 200+ network devices through SolarWinds and maintained SOPs for upgrades, troubleshooting, and certificate renewals.

I'm transitioning into SAP SuccessFactors Employee Central, where I've configured data models, MDF objects, foundation objects, picklists, business rules, workflows, event reasons, and role-based permissions in an SAP Sales Demo environment.

I designed and tested an end-to-end COVID Vaccination Reimbursement scenario and bring hands-on experience in EC testing, workflow validation, troubleshooting, and process execution.

Experience

Work history, roles, and key accomplishments

Consultant

Capgemini Technology Services India Limited

May 2024 - Sep 2025 (1 year 4 months)

Provided technical support for Foot Locker, resolving network incidents and connectivity issues. Managed Cisco Meraki switch upgrades and Palo Alto firewall upgrades/downgrades with zero downtime.

Cisco Meraki Palo Alto Solarwinds Network Troubleshooting SOPs

Network Administrator

Tata Consultancy Services

Mar 2023 - May 2024 (1 year 2 months)

Maintained network outage, major incident, and availability trackers to monitor service performance. Performed device backups and supported network troubleshooting and operational activities.

Network Monitoring Incident Management Backup Troubleshooting

Network Engineer L1

Wipro Pvt Ltd

Sep 2021 - Feb 2023 (1 year 5 months)

Supported Routing & Switching environments and resolved network connectivity issues. Worked with Cisco Routers/Switches, VLANs, Trunking, EIGRP, BGP, HSRP, and coordinated with ISPs/vendors for incident resolution.

Cisco Routers Switche VLAN Trunking EIGRP BGP HSRP ISP coordination

Network Support Engineer

IT Source Technologies Pvt. Ltd

Feb 2019 - Mar 2021 (2 years 1 month)

Monitored and troubleshot wireless networks using RFTR, cnMaestro, FlexMaster, and ZoneDirector. Resolved connectivity, DHCP/DNS, AP, CPE, roaming, and authentication issues across Ruckus, Ubiquiti, Cambium, and Gemtek environments.

RFTR CnMaestro FlexMaster ZoneDirector DHCP DNS Ruckus Ubiquiti Cambium Gemtek

Education

Degrees, certifications, and relevant coursework

G.V. Acharya Institute of Engineering & Technology

Bachelor of Engineering, Electronics and Telecommunication Engineering

2013 - 2017

Pursued a Bachelor of Engineering in Electronics and Telecommunication Engineering from 2013 to 2017.

Kendriya Vidyalaya

Higher Secondary Certificate, General Studies

2012 - 2013

Completed Higher Secondary Certificate (12th) from Kendriya Vidyalaya under the CBSE board in 2013.

Kendriya Vidyalaya

Secondary School Certificate, General Studies

2010 - 2011

Completed Secondary School Certificate (10th) from Kendriya Vidyalaya under the CBSE board in 2011.

SAP

SAP SuccessFactors EC Hands-on Training, SAP SuccessFactors Employee Central

Completed hands-on training in SAP SuccessFactors Employee Central, covering configuration of data models, business rules, workflows, and role-based permissions.