Open to opportunities

Deea Matache

@deeamatache

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Billing Analyst with expertise in finance and customer service.

Romania

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What I'm looking for

I seek a role that fosters growth, values collaboration, and challenges my analytical skills.

I am a dedicated Billing Analyst with over four years of experience in finance and accounting, specializing in billing processes and customer relations. My journey began at Accenture, where I honed my skills in processing warranty claims and managing collections, ultimately leading to my current role at Iron Mountain. Here, I efficiently handle invoicing, ensure billing accuracy, and support audits, all while collaborating with various departments to enhance service delivery.

Throughout my career, I have developed a strong proficiency in tools such as Oracle, Salesforce, and SAP, which has enabled me to streamline processes and improve operational efficiency. My commitment to excellence is evident in my ability to resolve customer inquiries and maintain accurate accounts receivable records. I am passionate about leveraging my analytical skills to contribute positively to my team and the organization.

Experience

Work history, roles, and key accomplishments

Current

Billing Analyst with Dutch

Current

Iron Mountain

Feb 2022 - Oct 2024 (2 years 8 months)

Responsible for issuing and distributing invoices, processing contracts, and ensuring billing accuracy. Collaborated with various departments to resolve customer complaints and maintain accounts receivable. Assisted in audits and prepared analytical reports.

Oracle Salesforce Billing SafeKeeper

Warranty Claim Assessor with Dutch

Accenture

Nov 2019 - Feb 2022 (2 years 3 months)

Assessed and processed warranty claims electronically, resolving dealer issues and ensuring compliance with defined procedures. Verified documents and customer information using a data capture tool.

SAP

Collections Officer with Romanian

Accenture

Nov 2018 - Mar 2019 (4 months)

Managed collections by capturing detailed notes, meeting targets, and ensuring compliance with service levels. Developed processes for accurate reporting and maintained communication for issue resolution.

SAP

Cashier

Vins Overseas Consulting

Oct 2017 - Jul 2018 (9 months)

Welcomed customers, processed orders, and managed cash transactions. Ensured timely delivery of orders and maintained cleanliness in service areas.

Customer Service

Collections Officer with Dutch

DB SCHENKER

Oct 2016 - Dec 2016 (2 months)

Provided accounting services by collecting payments on overdue accounts and maintaining billing systems. Set up repayment plans and produced financial reports.

Accounting Collections Financial Reporting

Education

Degrees, certifications, and relevant coursework

University of Bucharest

Bachelor's degree, Philology

2014 - 2017

Pursued a Bachelor's degree in Philology, focusing on language studies and literature. Developed advanced skills in Dutch and Italian, enhancing communication and analytical abilities.

Liceul Tehnologic Dimitrie Bolintineanu

High School / Vocational school, Philology/Limbi straine

2009 - 2013

Completed high school education with a focus on Philology and foreign languages. Gained foundational knowledge in language studies and cultural understanding.