Darla User

Leads people, payroll, talent acquisition, technology, cybersecurity, and compliance for a fast-scaling 1,000+ employee multi-state behavioral health provider. Implemented iCIMS, cutting time-to-fill 50%, and built a TA dashboard in Grok tracking applicant flow and recruiter performance.

Oversees HR and finance for a mission-driven national nonprofit with about 300 employees nationwide.

Moved the company to self-funded benefits using 10 years of claims data, saving $8M while improving coverage. Built a 5-person TA team and skills-based interview scorecards that cut 90-day turnover 20% and time-to-fill 35% for frontline clinical roles.

Built the people function from scratch as the company scaled from 300 to 3,600, including a global HR team of 10 and all HR policies and processes. Selected and implemented AI-enabled ticketing, HRIS, Greenhouse ATS, and Paylocity payroll, making HR response time 60% faster and generating $3M in savings.

HR partner to CEOs and Boards of 45+ portfolio companies, holding a $100M budget and P&L. Raised eNPS 20% through enterprise ERG programs and built HR from the ground up for new portfolio companies.

Directed talent acquisition, learning and development, total rewards, and compliance while scaling from 8,000 to 15,000 employees. Resolved employment issues in 38 states and 5 countries.

Led a 200+ person service center and built wage-hour and worker-classification controls with 100% audit clearance three years running.

Rose to Global HR Manager in two years, leading an HR service center and opening 7+ distribution centers across the U.S. and Mexico.

PhD in Organizational Psychology from Penn State University.

MBA and BS in HR Management from Liberty University.

BS in HR Management from Liberty University.