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Spearheads operations of the Health Informatics and Medical Reports unit, ensuring accurate, timely, and secure medical data management in line with statutory, regulatory, and accreditation requirements. Leads ICD-10/ICD-11 coding verification, supports audits and quality monitoring (TAT), and manages regulatory reporting and stakeholder inquiries.

Led the Statistic & Health Information Unit to collect, analyze, and validate data for monthly and annual reports submitted to the State Health Department and Ministry of Health. Conducted medical coding and verification using ICD-11, ICD-10, and ICM-9CM, abstracted clinical data into SMRP and Casemix billing, and supported audits and coding discrepancy resolution.

Managed operations of the Medical Report & Medical Boards Unit, including preparing monthly and annual submissions to the Ministry of Health. Coordinated medical report application and medical board processes, monitored Hospital Performance Indicator for Accountability (HPIA), and handled classification for medico-legal cases with experience using ICD-10/ICD-11 and EMR/medical coding systems.

Supported tender-room administration by overseeing tender opening and closing activities and participating in the Tender Opening Committee. Processed tender documents and prepared and updated tender files for timely submission to relevant departments.

Managed new product development (NPD) testing and coordinated client samples, documentation, and approval prior to mass production. Supported product launches by overseeing first production runs to verify specifications against client requirements.

Performed new product development (NPD) testing and sample coordination for clients, including preparing documentation for client approval before mass production. Supported product launches by overseeing the first production run and verifying product specifications.

Assisted with new product development testing and client sample preparation according to specifications, including measurements and color requirements. Created production-team documentation to support manufacturing compliance with product requirements.

Grade: Grade 1 (14 Agg)

Completed Malaysian Certificate of Education in Mechanical Engineering at Sekolah Menengah Teknik, Ipoh, with GPA Grade 1 (14 Agg).

Completed a Diploma in Mechanical Engineering at Universiti Teknologi Malaysia (UTM), Kuala Lumpur.