At Van Meter Williams Pollack, I brought outsourced IT services in-house and defined infrastructure, identity, endpoint lifecycle, monitoring, and deployment workflows. Improved documentation, automation, and escalation paths reduced incident response time by 80%.
Previously, I designed a cross-functional provisioning workflow at Lever & Employ that reduced onboarding errors by 90%, and supported SOC 2 compliance. At Hartmann Studios, I owned high-availability architecture for live events and led a datacenter-to-virtualized migration.

