Alan Janis

Modernized on-prem infrastructure backing 30,000+ RPS online game backend services — replacing fragile script-based deployments with a fully containerized Docker Swarm platform and building a bespoke observability stack covering logging, metrics, and anomaly detection.

Building modular custom build images, tools and workflows for deploying and configuring highly specific systems with immutable, automated provisioning.

Supported the CDN team in migrating manually-managed Akamai rules to configuration-as-code to improve consistency and reduce misconfiguration risk. Rebuilt Akamai management utilities and designed Akamai purge tooling (CLI + AWS Lambda) while mentoring an intern on Git-based workflows and automation.

Providing custom-tailored OpenStack and automation solutions with an emphasis on reliable, observable, and repeatable deployments.

Guide the creation of new API, services and ETL tools to migrate application data from an obsolete backend with minimal customer impact, while strengthening automation and observability.

Architect and develop tools for on-prem multi-site OpenStack cluster, deployed on Cisco UCS and NetApp hardware. Oversee migration of bare-metal services into virtualized, IAAS environment.

Provide large-scale architecture and automation expertise to modernize application stack and improve uptime and performance while reducing change risk.

Leverage previous cPanel and WHM experience to improve product offerings. Mentor junior admins and support staff to improve ticket resolution times and customer support experience, leading to an increase in reported customer satisfaction from 75% to 90%.

Built and operated multiplayer game servers and bundled web hosting services, managing hardware/software deployments for cPanel and WHM. Oversaw DNS clustering (BIND), supported Apache/PHP hosting, and migrated 500+ websites (including email) to a cPanel-based environment while streamlining sales and support processes.