Danielle Wells
@daniellewells1
Risk & compliance leader building teams, governance, and resilient operations.
What I'm looking for
I’m a risk and compliance leader with 20+ years in the payments industry, focused on enterprise governance, regulatory compliance, and operational risk management. I’m especially driven by building and developing high-performing teams and mentoring talent into leadership roles.
I manage enterprise risk reporting through KRIs, delivering clear insights to senior leadership to improve risk transparency. As a risk management liaison, I oversee risks, controls, testing activities, operational risk events, and issue management—partnering with internal audit to ensure timely remediation of findings.
I strengthen compliance programs by designing and enhancing risk and control frameworks that support sustainable mitigation strategies and independent testing. I also lead process improvement initiatives, including robotic process automation (RPA) projects, to strengthen regulatory alignment and audit readiness.
On the resilience side, I direct Business Continuity Program activities—BIAs, disaster recovery testing, emergency response planning, and continuity training—culminating in an organization’s first full-scale enterprise-wide mock outage. I’ve also improved client response times by 35% within six months by automating PCI and sponsor due diligence documentation.
Experience
Work history, roles, and key accomplishments
Senior Compliance Manager & Continuity
PULSE, a Discover Company (Capital One)
Mar 2018 - Jun 2026 (8 years 3 months)
Led and developed a compliance team, serving as Internal Audit Coordinator and risk management liaison to oversee risks, controls, testing, and issue management. Directed business continuity planning (BIAs, disaster recovery testing, emergency response, and training) and drove compliance governance through KRI reporting and regulatory alignment.
Compliance Program Supervisor
Noventis, Inc.
Jul 2015 - Mar 2018 (2 years 8 months)
Directed BSA/AML compliance and client due diligence, establishing policies, procedures, and risk models for money services and transmission compliance. Oversaw regulatory adherence, agent compliance monitoring, regulatory reporting responses, and AML/compliance training for agents and internal stakeholders.
AML/BSA Compliance Senior Analyst
PreCash
Jul 2013 - Jul 2015 (2 years)
Supported MSB regulatory compliance through research, filings, and reporting, building and maintaining agent due diligence frameworks and ongoing monitoring/scoring processes. Developed and enforced MSB and stored-value card policies and procedures and supported AML governance through daily monitoring and remediation support.
Compliance Director & Investigations
Merchant Choice Payment Solutions
Jun 2005 - Jan 2013 (7 years 7 months)
Managed regulatory reporting and compliance obligations across PCI, OFAC, IRS filings, data integrity controls, and card brand standards while developing and enforcing compliance policies, procedures, and training. Led special investigations into fraud and high-risk financial loss events and directed PCI and IRS reporting for a large merchant portfolio.
Fraud Investigator
Retriever Payment Systems, Inc.
Performed fraud investigation work as part of the Special Investigations Unit.
Education
Degrees, certifications, and relevant coursework
Wilmington University
Bachelor of Business Administration, Business Administration
Earned a Bachelor of Business Administration from Wilmington University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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