Hire the best remote Issue Remediation employees

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Leo-Fabianus Mahaga-Ajala@leofabianusmahagaaja

United States

Account Manager Product Manager Financial Services Relationship Management

Results-driven Customer Success professional with over 10 years of experience.

Experience

Strategic Accounts Director

Current

Augmedix

Dec 2024 - Present (1 year 1 month)

Senior Principal Customer Success Manager

Unqork

Nov 2021 - Sep 2023 (1 year 10 months)

Principal Customer Success Manager

Qualtrics

Jul 2020 - Nov 2021 (1 year 4 months)

Manager - Management Consultant

Cognizant

Jul 2018 - Jul 2020 (2 years)

Senior Consultant - Management Consultant

Deloitte

Mar 2015 - Jul 2018 (3 years 4 months)

Account Manager Product Manager Customer Experience Manager Client Success Manager

Jamonte' Thomas@jthomas17

United States

100k-300k USD

Quality Assurance Analyst Software Tester Manual Testing Manual QA

QA Engineer | Python, Selenium, Manual & Automation Testing | 95%+ Test Coverage

Experience

Test Automation Engineer

Current

Reelly.ai

Dec 2024 - Present (1 year 1 month)

Tiago Sousa@tiagosousa

Portugal

Software Engineer Data Engineer Python SQL

Customer-focused solutions engineer and software developer driving data workflows, retention, and technical delivery.

Experience

Backend Software Engineer

Current

Open Cosmos

May 2024 - Present (1 year 8 months)

Software Engineer

Viz.ai

Feb 2022 - May 2024 (2 years 3 months)

Data Engineer

Critical Techworks

Apr 2021 - Feb 2022 (10 months)

Emily Facer@emilyfacer

United States

50k-80k USD

User Experience Designer Technical Support Specialist Figma Adobe Creative Suite

Resourceful IT support and UX professional delivering clear solutions and improved experiences.

Experience

User Experience Designer

Current

Freelance

Apr 2022 - Present (3 years 9 months)

Chiara Merlini@chiaramerlini

Switzerland

R&D Manager Clinical Operations Lead Clinical Operations R&D Program Leadership

Global R&D and Clinical Operations executive driving quality, compliance, and operational excellence.

Experience

Clinical Operations Therapy Area Head

Current

Alexion Pharma GmbH

Jan 2020 - Present (6 years)

Head of Operational Excellence

Sandoz AG

Jan 2018 - Dec 2019 (1 year 11 months)

Shon Heersink@shonheersink

United States

90k-120k USD

Technical Support Specialist Business Analyst Apex EBS

Systems Analyst specializing in Oracle EBS, SQL debugging, and APEX workflow tools

Experience

Oracle APEX / EBS Consultant

Cognizant

Dec 2022 - Dec 2024 (2 years)

Operations Manager

Farm Fresh Direct

Jan 2013 - Jan 2018 (5 years)

Eric Zelman@ericzelman

United States

Customer Support Engineer Customer Success Manager Customer Support Engineering Support Management

Customer Support and Success leader scaling global technical support for enterprise SaaS.

Experience

Vice President of Customer Support

Bigtincan

Sep 2021 - Jun 2025 (3 years 9 months)

Senior Director of Support

Bigtincan

Sep 2012 - Sep 2021 (9 years)

Support Engineer

Apperian, Inc.

May 2011 - Jul 2012 (1 year 2 months)

Cruz Baciewicz@cruzbaciewicz

United States

90k-135k USD

UX Designer UI Designer Figma Sketch

Experienced product designer with a passion for user-centered design.

Experience

UI/UX Product Design Lead

Current

CheckSammy

Feb 2024 - Present (1 year 11 months)

Senior UI/UX Designer

Current

Eileen Changsut@eileenchangsut1

United States

Project Manager Product Manager Program Management Project Management

Program Manager driving capital markets transformation, risk reduction, and delivery excellence.

Experience

Program Manager

Bank of America

Jun 2024 - Jun 2025 (1 year)

Program Manager

Citi

Aug 2023 - Mar 2024 (7 months)

Senior Project Manager

Franklin Templeton

natenael berhanu@natenaelberhanu

Ethiopia

Security Engineer SOC Analyst Azure Sentinel Microsoft 365 Defender

Results-driven Cybersecurity Analyst with expertise in threat management.

Experience

SOC Analyst

Current

Patriot Consulting Technology Group

Jun 2024 - Present (1 year 7 months)

CyberSecurity Analyst

TrendMicro

Jan 2022 - Jun 2024 (2 years 5 months)

Network Security Engineer

Seth DiLorenzo@sethdilorenzo

United States

120k-160k USD

Operations Executive QA Manager Contract Lifecycle Management Partner Agreements (MOUs)

I am a strategic operations leader optimizing systems, budgets, and technology to drive organizational efficiency.

Experience

Director, Operations

Current

The Health Alliance for Violence Intervention

Jan 2019 - Present (7 years)

Amanda Arispe@amandaarispe

United States

Benefits Specialist Retirement Plan Administrator Project Management Product Management

I am a product-focused retirement benefits manager driving compliance, remediation, and stakeholder alignment.

Experience

Project Manager, Remediation

Current

Fidelity Investments

Jan 2021 - Present (5 years)

Senior Benefits Analyst

Vistra Corp

Jan 2019 - Jan 2021 (2 years)

Customer Account Resolution

Jack Akova@jackakova

United States

Site Reliability Engineer Problem Manager Incident Management Problem Management

Incident and problem management leader driving service resilience and continuous improvement.

Experience

Incident Commander

Current

The Score / Penn Entertainment

Jun 2024 - Present (1 year 7 months)

Sr. Critical Incident Manager Lead

Airbnb

Nov 2022 - Apr 2024 (1 year 5 months)

Principal Engineer, Service Management

Syra Reyes@syrareyes

Philippines

Technical Support Specialist IT Consultant Technical Support Application Remediation

IT Analyst with expertise in technical support and application remediation.

Experience

Application/Cloud Tech Support Analyst

Current

Not Provided

Jul 2022 - Present (3 years 6 months)

Technical Support Specialist IT Consultant System Administrator

Only 2% of job applicants get seen. Be the top 2%.

Himalayas

Siddheshwar Jadhav@siddheshwarjadhav

India

Incident Manager Problem Manager Incident Management Process Improvement

Experienced Major Incident Manager focused on improving incident resolution.

Experience

Major Incident Manager

Current

Capgemini

Jun 2022 - Present (3 years 7 months)

Incident Manager Problem Manager Service Manager IT Service Management

Tone Dibiase@tonedibiase

United States

Service Desk Analyst Desktop Support Engineer Windows 10 MacOS

I’m an IT support specialist resolving 90%+ issues on first contact and improving user experience.

Experience

Help Desk Analyst

Cooley LLP

Aug 2022 - Nov 2024 (2 years 3 months)

Service Desk Analyst

Science Applications International Corporation

Apr 2020 - Aug 2022 (2 years 4 months)

Sales Consultant

Xfinity

Apr 2017 - Mar 2019 (1 year 11 months)

Ian Hutchinson@ianhutchinson

United States

Technical Escalation Manager Technical Services Management Technical Troubleshooting Incident Tracking

Senior technical support specialist driving faster resolution and stronger engineering–support collaboration.

Experience

Senior Technical Escalation Specialist

Current

LinkedIn Learning

Apr 2024 - Present (1 year 9 months)

Technical Services Manager

LinkedIn Learning

Mar 2023 - Apr 2024 (1 year 1 month)

Albert Peralta@albertperaltausm

United States

Internal Auditor Compliance Manager Internal Audit Audit Plans

Audit Manager and Compliance specialist leading AML, OFAC, KYC, and risk-based audit programs.

Experience

Audit Manager

Current

Citi

Sep 2023 - Present (2 years 4 months)

Senior Audit Lead

Citi

Mar 2022 - Sep 2023 (1 year 6 months)

Corporate Risk Compliance Consultant

Monica Bryant@monicabryant

United States

130k-160k USD

IT Support Specialist IT Consultant Incident Management Incident Tracking

IT Service Management professional with expertise in incident, problem, and change management.

Experience

ITSM Analyst IV

CSAA Insurance Group

Sep 2021 - Sep 2024 (3 years)

Service Delivery Manager

Krystal Garcia@kjgarcia84

United States

Technical Support Engineer Technical Support Specialist Market Analysis Error Identification

10+ years in incident management, root cause analysis, and cross-functional collaboration.

Experience

Network Engineer

Comcast

Aug 2021 - Feb 2024 (2 years 6 months)

Network Technician II

Comcast

Feb 2015 - Aug 2021 (6 years 6 months)

Network Technician I

Comcast

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Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Hire the best remote Issue Remediation employees

Finding relevant remote workers

5,000+ remote workers

Finding relevant remote workers

Leo-Fabianus Mahaga-Ajala@leofabianusmahagaaja

Jamonte' Thomas@jthomas17

Tiago Sousa@tiagosousa

Emily Facer@emilyfacer

Chiara Merlini@chiaramerlini

Shon Heersink@shonheersink

Eric Zelman@ericzelman

Cruz Baciewicz@cruzbaciewicz

Eileen Changsut@eileenchangsut1

natenael berhanu@natenaelberhanu

Seth DiLorenzo@sethdilorenzo

Amanda Arispe@amandaarispe

Jack Akova@jackakova

Syra Reyes@syrareyes

Siddheshwar Jadhav@siddheshwarjadhav

Tone Dibiase@tonedibiase

Ian Hutchinson@ianhutchinson

Albert Peralta@albertperaltausm

Monica Bryant@monicabryant

Krystal Garcia@kjgarcia84

Find top remote talent

Find top remote talent

Related searches

Related searches

Related searches

Related searches

Related searches

Find your dream job

Find your dream job

Find top remote talent

Find your dream job

5,000+ remote workers

Related searches

Related searches

Leo-Fabianus Mahaga-Ajala@leofabianusmahagaaja

Jamonte' Thomas@jthomas17

Tiago Sousa@tiagosousa

Emily Facer@emilyfacer

Chiara Merlini@chiaramerlini

Shon Heersink@shonheersink

Eric Zelman@ericzelman

Cruz Baciewicz@cruzbaciewicz

Eileen Changsut@eileenchangsut1

natenael berhanu@natenaelberhanu

Seth DiLorenzo@sethdilorenzo

Amanda Arispe@amandaarispe

Jack Akova@jackakova

Syra Reyes@syrareyes

Siddheshwar Jadhav@siddheshwarjadhav

Tone Dibiase@tonedibiase

Ian Hutchinson@ianhutchinson

Albert Peralta@albertperaltausm

Monica Bryant@monicabryant

Krystal Garcia@kjgarcia84