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Danielle Stratemeyer

@daniellestratemeyer

Operations and education services professional who turns stakeholder workflows into measurable customer retention outcomes.

United States
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What I'm looking for

I’m looking for a role where I can manage operational workflows, maintain clean CRM and performance reporting, and partner with stakeholders to drive retention and measurable results—while bringing a structured, learner-centered approach to continuous improvement.

I’m an Administrative & Operations Specialist with a background in Education Services and K–12 teaching. I manage end-to-end stakeholder engagement workflows, keep detailed Salesforce CRM records, and support customer success and retention through timely pipeline follow-ups.

I also handle user accounts, permissions, and security roles across Canvas and Google Workspace, while collaborating on sales enablement initiatives like proposal development and client-facing documentation. In my Education Services leadership role, I maintained structured data systems for compliance and accuracy, and I tracked user activity and engagement data to improve outcomes.

In the classroom, I designed and delivered standards-aligned learning content and implemented personalized learning approaches to boost participation, retention, and overall user satisfaction. I bring analytical attention to detail, learner-centered thinking, and strong cross-functional communication to every operation I support.

Experience

Work history, roles, and key accomplishments

BS

Teacher

Baltimore County Public Schools

Designed and delivered standards-aligned learning content by translating complex concepts into engaging, user-friendly experiences. Implemented personalized learning approaches to support varying needs and learning styles, increasing participation, retention, and overall learner satisfaction.

Kelly Services logoKS

Administrative & Operations Specialist

Kelly Services

Managed end-to-end stakeholder engagement workflows and maintained detailed Salesforce CRM records of client interactions, pipeline activity, and follow-ups to support customer success. Administered user accounts, permissions, and security roles across Canvas and Google Workspace and supported sales enablement with proposal development and client-facing documentation.

Education

Degrees, certifications, and relevant coursework

Towson University logoTU

Towson University

Bachelor of Science, Business & Early Childhood Education

2020 - 2024

Earned a Bachelor of Science in Business & Early Childhood Education at Towson University from August 2020 to May 2024.

Tech stack

Software and tools used professionally

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